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“value for money”
Review of The Pines Hotel

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The Pines Hotel
Ranked #3 of 5 Hotels in Swanage
middlesex
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“value for money”
Reviewed 16 October 2013

must be one of the best hotels in Swanage.

large comfortable lounge for a relaxing drink ( tea/coffee or stronger ), large car park, great views over the sea and along the coast, ideal for walkers.

most of the visitors were returning and only had good things to say - which can't be bad.

not cheap but value for money with excellent, friendly service.

we will certainly go again.

Room Tip: go for the top floor if possible.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank line28dancing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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402 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Yeovil, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 October 2013 via mobile

We booked in at the pines hotel on the12 of October , as we have a small dog that loves the beach , the pines do accept dogs , but they do not allow them in any public areas , so we were confined to the room as the dog will bark if left alone , saying that the staff were very pleasant and willing to please , we ordered room service and they were quick to deliver , and the food was good , the views from the hotel are amazing although the hotel could do with up dating it didn't spoil our stay .

Stayed October 2013, travelled as a couple
Helpful?
2 Thank paulv123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
142 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 25 September 2013

Stayed for one night, dinner, B & B. Hotel has an up market feel to it with prices to match. Very comfortable room with a sea view but the en-suite bathroom was cramped. Welcoming staff giving a very good service. Smartly dressed waiters at dinner. Excellent choice of breakfast. Access to grounds limited due to cliff stabilisation work but we were advised of this beforehand. An enjoyable stay but a bit pricey. Apparently some good value offers off season.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Cranside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick, United Kingdom
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 September 2013

Went with friends to The Pines for an evening meal only. Felt like royalty when met, all very well dressed and comfortable lounge area. Canapés were brought while we had a drink and chose our meal. By the time we went to sit down the starter was ready. The service was very good. We did not have a long wait between courses and the sweets were delicious. The food was plentiful and of good quality. A very enjoyable meal indeed and would not hesitate to return.

Room Tip: We did not stay at the hotel, only had a meal there.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
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Helpful?
1 Thank DEF2802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 September 2013

The staff were very good in finding us the best room available, given that they had major and overrunning restoration works on the receding cliff face in progress outside, about which they had phoned us beforehand. The room was what you expect for the price. The bar area was good for our evening. The breakfast was a bit disappointing - not fresh stewed fruit; pieces of plastic on my fried egg; room stuffy and hot.

Room Tip: family room, first floor, sea view
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 954Richard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 24 September 2013 via mobile

Have stayed here a number of times,this time we just wanted a very good meal as we had friends with us and wanted them to have a nice experience. I think it is very pleasant to sit in the lounge with drinks and choose from the menu before you are seated. This way, you can relax with a drink, select your food then make your way to your table when you are ready. Once seated, first course arrives very quickly. We have always found the quality of food very good to excellent, in the past there have been a couple of things I havnt liked, but this has not been due to poor quality, poor cooking presentation or service, just that it's not been to my taste. The meal for all four of us was very enjoyable, and the desserts were lovely ( the crumbles were pronounced excellent and the lemon sherbert was dreadfully addictive) the service is efficient and quite formal, but the maitre de is very professional but relaxed enough to share a joke and put guests at their ease and will listen and make notes for special requests. Similarly, the wine waiter is very relaxed, doesn't mind if you want white wine with red meat, doesn't mind if you admit that you want sweet and fizzy or if you can't pronounce the names! All in all, a pleasant relaxed experience, finished off nicely with coffee and mints in the lounge and two happy friends!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lesevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 September 2013

First the good - the standard of the food was very high. There was a very good range of dishes to choose from on the evening menu and the breakfasts were first class. No skimping on portions in this hotel! The Restaurant Manager was very friendly and efficient and obviously knows his job and the restaurant staff were also very friendly and obliging. Now for the not so good - we had paid extra for a seaview room with a balcony, but we should have saved our money as we couldn't use the balcony due to the tremendous noise and fumes coming from the maintenance works being carried out on the cliff below. We had received a phone call a few days before our arrival to warn us that we wouldn't be able to use the gardens due to this work being carried out, but no mention was made of the noise and fumes. We realised a reduction in price would be out of the question, but it would have been a nice gesture to offer a complimentary bottle of wine at least. Our room had recently been refurbished, so we had no complaints there, but the hotel is looking a little "tired" in places. Finally, some of the reception staff were somewhat "frosty" and didn't seem to care if we'd enjoyed our stay or not. I know this hotel has customers who regularly return, but I'm afraid we won't (even for the wonderful food!).

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Kathy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pines Hotel

Property: The Pines Hotel
Address: 34-36 Burlington Road, Swanage BH19 1LT, England
Region: United Kingdom > England > Dorset > Isle of Purbeck > Swanage
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #3 of 5 Hotels in Swanage
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Pines Hotel 3*
Number of rooms: 100
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Also Known As:
Pines Hotel Swanage
The Pines Hotel Swanage, Isle Of Purbeck

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