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“more like a 3 star hotel”
Review of The Grand Brighton

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The Grand Brighton
Ranked #10 of 43 Hotels in Brighton
Certificate of Excellence
Reviewed 13 April 2009

The De Vere Grand at Brighton in located brilliantly on the beach front at Brighton, very close to The Lanes. That is about where the positives end. Going there for my partner's birthday, we thought we'd treat ourselves to a great hotel, however the facilities and service really left a lot to be desired for. Amongst other things, our room wasn't ready at the 3pm check in time (although we had arrived earlier and left our luggage so they knew we would be back at 3pm), there was no WiFi in-room as sold on the website, there was no minibar to speak of, they only left one set of towels in the bathroom, the tv was old and the remote did not work, at breakfast we had to ask for tea and coffee (they brought the coffee and did not bring the tea) and this might start sounding petty but at breakfast they were offering a breakfast smoothie, When the jug was empty I asked if they were making some more and was rather rudely told no there was no more smoothie today... however minutes later I see new full jugs of smoothie! Like i said, sounds petty but it is the principal of the matter. The service at this hotel really was very disappointing, especially for the costly nightly rate.

  • Stayed: April 2009, travelled as a couple
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Thank cattynet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,829 - 7,835 of 8,091 reviews

Reviewed 9 April 2009

I thought i would book up on an offer for a last minute B+B stay at the Grand Hotel in Brighton,

Place was easy to find, Staff seem very helpful and rooms are rather nice,
And the bed was Very BIG, and Very comfy, and i can say i had a very
good nights sleep,,

  • Stayed: April 2009, travelled solo
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1  Thank bambatta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2009

Having read some of the previous reviews I was a little worried as I had booked the Grand as a surprise 50th birthday treat for my husband. I should not have been on arrival the reception staff were very friendly and helpful, we had a newly refurbished room with a huge bed and bathroom which was beautiful, very clean. At dinner the food was excellent although I should point out their is quite a limited selection of dishes, again the waiting staff very friendly and helpful.Breakfast was also very good with a choice of hot food, cereals, fruits and continental breakfast. All in all a great stay and we will book again.

  • Stayed: April 2009, travelled as a couple
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Thank CatmaHastings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2009

We have just come back from a weekend break at the Grand (on one of their special offers. The Hotel itself is wonderful - very grand entrance, large but cosy bar area and a nice restaurent. We had standard rooms which were nice enough but could really do with a lick of paint and a spruce up. Nice big bathroom (although getting the water temperature right is tricky - the shower is scalding on anything more than a 'tepid' setting. Huge comfortable bed. Service in the hotel is flawless. We eat in the hotel bar and although slightly pricey, the food was very good (watch out fo the coffees though - I ordered a macchiatto and got an espresso cup of froth and when I ordered a Latte, I got a macchiatto). Breakfast is a buffet affair with just about anything you could want (sorry - no fish!) and is of a good standard. Lastly, yes the parking is steep at #25, but this lasts until 3pm the following day and not dreadful when you consider that the parking at the Holiday Inn is #15/night. All in all a very nice hotel.

  • Stayed: April 2009, travelled as a couple
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Thank 2wheelsg00d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2009

We were told we would have a new, refurbished, town facing room with a king size bed. the room was refurbished but so dark that we had to have two uplighters moved in so that we could read. The bed was king size and fresh linen every day was a delight. The room did not face the town but inwards on to a nearby brick wall. Coming down in the morning was the only way we could find out what the weather was like. It was so cold, the air conditioning/heating unit did not work, that we needed an oil filled electric radiator. The bathroom was extremely cold, the heat from the towel rail being the only heat source and quite inadequate. After the first day a diminishing number of towels were left in the room and they were hidden in a cupboard and only found after calling reception. The basic colour of the room was black so in the dark we needed a torch to find things. There was no internal lock on the room door. The restaurant menu was identical for the three nights except for 'catch of the day' fish which was bream for two of the three nights. Car parking at £25 per night was high but the cars were kept in a locked garage and the porter service was good although cars had to be moved by the porters because space was very limited.

  • Stayed: March 2009, travelled as a couple
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1  Thank LondonAlfresco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2009

I stayed here on Monday 23rd for one night, part of a special deal with the hotel chain. This involved an upgrade to sea view room on the 6th floor.(no balcony). The hotel is old fashioned and if you accept that then its not too bad. Our room was clean and the bathrrom had no mould. The bathroom was not set up for 2 people and only had towels for one person, so I had to nip along the corridor and get my own from the maid's trolley.
Breakfast was okay The scambelled egg was that powdered type so don't try it, Ihave seen better, but the selection of a couple of local cheeses was nice touch.
The hotel relies on guests coming in for tea in the afternoon, The bar was nice and relaxing for an expensive drink, and the hotel does have a gym which was not advertised on the website.
It was nice to stay off season, but I would not want to stay there for more than 2 nights as there was not a lot of atmosphere to the hotel.
They seemed to bend over backwards for those guests who had money, but were not interested in anyone else. Room renovations would help to improve this hotel, considering what you pay to stay here normally.

  • Stayed: March 2009, travelled with friends
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1  Thank mintymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2009

O dear this really isn't very Grand at all. Entrance hall looked ok but room are very poor even the refurbished ones. Parking a rip of £25 a night, this is not London you know.
Great location breakfast ok as was service but it was luke warm.

Strange thing was didn't like first non sea view room so upgraded to a balcony sea view £30.00 a night but no one told us balcony door are keeped locked for safety reason. Read there on site booklet which says throw open patio doors to take in sea air etc. Shows lady standing on balcony. she must have broken the locks to get out!

Bed was comfy and sheets and pillow better than most hotels. Pay movie chanels did'nt work 3 members of staff and instruction book later still no joy told them to forget it. Big old fashioned tv come on flat screen are quite standad now.

Looks like 4* first apperance, but really typical seaside 3* max.

  • Stayed: March 2009, travelled as a couple
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1  Thank maria007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand Brighton

Address: 97-99 King's Road, Brighton BN1 2FW, England (Formerly The De Vere Grand Brighton)
Phone Number:
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Brighton
#4 Luxury Hotel in Brighton
#4 Business Hotel in Brighton
#6 Romantic Hotel in Brighton
#6 On the Beach Hotel in Brighton
Price Range: £98 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Brighton 4*
Number of rooms: 201
Official Description (provided by the hotel):
This is a truly remarkable hotel. An iconic Victorian building, it stands centre stage on the vibrant Brighton seafront and is a local landmark. Magnificent, imposing and the epitome of luxury. This is The Grand, Brighton. Following a recent extensive refurbishment, The Grand experience is one you will never forget. It's in the splendour of the 123 step sweeping staircase, the exquisite textures in the bedrooms, the delectable cuisine in GB1 restaurant and the sumptuous surroundings of The Spa at The Grand. It's in the stunning seaviews and the warmth with which you are welcomed. It's in its innate sense of style. The magnificent Grand is a popular location for films and television shows. Coronation Street, Eastenders and Only Fools and Horses have all shot episodes in the hotel. For the complete Brighton experience, it has to be The Grand, Brighton. ... more   less 
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Also Known As:
The De Vere Grand Brighton Hotel Brighton
De Vere Grand Brighton
De Vere Grand Hotel Brighton
Brighton Grand Hotel

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