I will begin with the good points
The staff are friendly and accommodating. They do work in some very poor conditions and do their best to accommodate guests based on what they have to offer.
Location is fantastic. It's not central to Brighton, but it's right by the pier and on the major roads in and out. There are lots of little rustic restaurants within moments walk and a Sainsbury local across the road for those toiletries that you've forgotten.
The bar is reasonable in its pricing and has a card machine which helps when getting a round in.
Now the bad points
The hotel is in need of major investment and one would assume due to the aged appearance and falling down walls that it would reach into the millions to gut and put right. The decor is dated and has decided to leave the walls itself. Plaster is falling off the walls and exposing old wooden lats from when it was built. The hotel puts this down to storm damage.......
Cleanliness is a big issue. Once again the room staff work hard with what they have but the carpets are damp and in need of removing and burning. The musty smell as you go into the hotel lingers and does not ease. The windows could do with a very good clean.
Food is just ok. Some guests including myself elected to go the the local pub for breakfast after battling every morning with the other guests from coach tours that seemed to dominate the hotel throughout.
The lift is absolutely useless. For a hotel this size, there is a only one lift to service all of the rooms across the five floors. The lift will only go in order of button presses and not in logical order for example go the top floor and collect from each floor on the way down. The lift only has enough room for four people.
The room for us had a great view of the pier but the furniture was chipped and dated throughout. The bathroom was practical only with the bath side hanging off and the shower draining onto the floor. But the shower was powerful and hot and pleasant.
There are no car parking spaces even when unloading your luggage. You have to park up and pay £3.50 whilst you book in. Whilst not Brighton's fault please note that NCP charge £25.00 per day to park your car during your stay!
We couldn't find a manager to raise our concerns with but I do know that one was around when you stamped your feet loud enough.
Our sincerest sympathy go to the staff who are trying to make do and mend. Shame on Britannia Inns for allowing a hotel to become so shabby that your guests walk around with looks of disgust.
Will we return? Never!
Will we recommend? Never!
Will we be lodging a formal complaint? Absolutely!
Go at your own peril but it is not value for money and is a disgrace on the firm.
- Official Description (provided by the hotel):
- The Royal Albion Hotel in Brighton is a Regency Style Hotel built in 1826 which offers a warm and friendly environment in a premier position directly opposite Brighton Pier. So, if you are looking for a seafront hotel in Brighton, you won't get much closer than this. Facing the sea, it's right at the heart of the action. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, HotelsClick, HotelQuickly, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Royal Albion Hotel-Brighton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Royal Albion Hotel-Brighton Hotel Brighton