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“DO NOT STAY IN THIS HOTEL BE WARNED”

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Royal Albion Hotel-Brighton
Ranked #40 of 44 Hotels in Brighton
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“DO NOT STAY IN THIS HOTEL BE WARNED”
1 of 5 bubbles Reviewed 14 August 2014

I have today arrived back from a two night stay at this hotel and from arrivin g I knew I had done the wrong thing. Firstly when I booked I phoned them to ask about parking they said they had no parking but there was a NCP car park nearby and I will be given a permit, wrong information given they only give you 25% off and the parking for two days cost me £50.00 (they do have parking spaces outside but they rent them out to council which is an hourly rate and would have cost a fortune, after speaking to the manager who basically said noone would tell me that you would get a permit (untrue that is what I was told) the manager did not care at all and did not try to help. We were given a room on the 5th floor (and it was awful the TV was held together with tape so was the TV controller, basic is maybe a word to good for this room, the food was awful breakfast was help yourself to dried up and not even warm, the dinner was the same, I have stayed in many hotels and I can say that this is the worst ever the only good thing about it is it is opposite the Pier if you can see the pier through the dirty unclean windows. The best thing about the whole two days was leaving.

I can recommend the Old Ship Hotel, the Thistle or the Gran if fact any hotel is better than this, everyone person I spoke to said the same they would never come back, so this hotel could be closed by next year. AWFUL!!!!!!!!!!!!

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Kazy220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,799 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (762)
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English first
Basel, Switzerland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 14 August 2014

I can't believe I paid £100 a night for this hotel. Luckily I only stayed there one night.
From the moment you step in you can see everything is in desperate need of renovation.
The worst part were the rooms, we first got one on the 5th floor, size was OK, seaview, but really worn-out. We had to change because the bathroom ceiling was leaking and the floor was completely wet.
We immediately got another room and a guy came in to the first room to check it out, said there was nothing he could do. They know that the hotel is falling apart, they are really shameless.
The second room, on the 4th floor, was also old and worn-out, and smaller and darker than the first one. We got downgraded! But at least the bathroom floor was dry.
In exchange, at 6 in the morning the ceiling in the corridor started dripping and we could get no more sleep.
I was not expecting a luxury hotel, but for this standards I would have preferred to spend the night at a youth hostel.

  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Tam_dc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Brighton hotels

London
Level Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
1 of 5 bubbles Reviewed 13 August 2014

I have on occasion asked to change my room when checking in to a new hotel - but three times is now my personal best thanks to the Royal Albion. 2 nights in this dump for £340.00 - I must have taken leave of my senses or been unwittingly drugged on the train from London.

Peeling wallpaper - check. Incredibly rude reception staff - check. Dirty bedspreads - check. dripping bathroom taps - check. Green-screened CRT TV with about 8 channels - check. Broken shower - check. Toilet that was incapable of flushing more than 3 sheets of toilet paper - check. A pervading smell of cooking cooking - check. A peeling and crumbling facade - check. Shall i go on. No bath mat. paid for a sea view and was firstly given a room overlooking air con units at the back, dirty tables in the restaurant, dirty cutlery, cheap tea, coffee, sausages, juices and god knows what else. Thank the Lord the sun was shining otherwise I probably would have gone home. 3 Stars - who on earth awarded those ?

Room Tip: Choose another hotel.
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
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Helpful?
11 Thank Everyoneawinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Padua, Italy
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 12 August 2014

Room awful, dirty, unfriendly employees only exception the spanish bell man. It rains inside, you really can't wait to leave. It should be closed by public authorities. A shame for England. Don't ask information at the reception: they are of no help. Elevator was broken and had to carry luggage to third floor. Guess what? There are also undeground rooms. NEVER BEEN IN SUCH AN AWFUL PLACE!!! Pictures in the official site are a pure fraud. Finally a nice 2.30 am fire alert makes your night worst than worst

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank afrikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 12 August 2014

When we arrived the receptionists seemed to be really unorganised and you could tell that they were short staffed. When we finally got to the desk the receptionist was too busy helping her colleague to acknowledge our booking and we were standing there for a good 5 minutes before given our key.

We went down to the restaurant at 4pm as advised so we could book a table for dinner and were waiting around for at least 20 minutes before any member of staff turned up to take our booking. When we did go down to dinner at 8pm, the waitress pointed to a table and told us to take a seat where we were waiting for about 15 minutes wondering where the menu was or whether we were to go up to the buffet. My mum finally had to get up and ask the waitress if we could order drinks and what the procedure was and she told us that we were to get drinks at the bar before coming in and to help ourselves to buffet. We then had to go to the bar and come back, and finally had our dinners about half an hour after we should of. Really poor customer service!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank StephAF93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 12 August 2014 via mobile

Looking to stay in a filthy, delapidated, disease ridden hotel? The Albion may be the monstrosity for you!!
Having previously stayed here and vowing never to go back, I found myself in desperate need of a room for the night. With no other option, and a very heavy heart, I payed the ridiculous price to stay in this nightmare of a building.
Within minutes of checking in I had to change rooms as water was cascading from the bathroom ceiling.
New room, new horrors. This is the hotel that time, and cleaners, forgot. Everything is caked in layers of dust. Wallpaper hangs in strips from the walls. There are many very dubious stains on the carpets. Gaping holes in walls. Various and sundry items of furniture that look like they've been taken out of a skip.
This hotel reeks of despair.
Do yourself a favour, and never ever stay here. It is unfathomably horrendous.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mikeyfingers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 10 August 2014

I booked a twin room for one night for two adults and one small dog. £155 for the room, £10 for the dog and £5 per person for all you can eat buffet breakfast. A pet- friendly hotel that doesn't even supply you with a bowl so the dog can drink water! I booked by phone but was not told that the hotel would take a £50 deposit for damage that the dog may cause! I found this out when I checked in. The lift was broken so we had to walk up to the third floor. The "decor" looked like a derelict building in parts. There were holes in the wall, cracked bare plaster, chipped paint, filthy carpet, dangerously uneven floors etc etc. Signs above these atrocities said "hurricane damage". The room was so old and tired looking. The carpet was sticky so I kept my shoes on so my feet didn't get dirty. The sash window wouldn't stay up so a piece of wood had been wedged in. It rained in the night and we woke up with water pouring in through the ceiling. Breakfast was dreadful. Grey bacon, soggy toast, stale croissants, cold eggs. Tea and coffee were stewed and luke warm. We managed to get £40 back. To think other beautiful hotels charge far far less for their rooms. This was a complete and utter rip off. Never again. But the sheets were clean.

Room Tip: Avoid the hotel!
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank Saga57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Albion Hotel-Brighton

Property: Royal Albion Hotel-Brighton
Address: 35 Old Steine, Brighton BN1 1NT, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#20 On the Beach Hotel in Brighton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Royal Albion Hotel-Brighton 3*
Number of rooms: 208
Official Description (provided by the hotel):
The Royal Albion Hotel in Brighton is a Regency Style Hotel built in 1826 which offers a warm and friendly environment in a premier position directly opposite Brighton Pier. So, if you are looking for a seafront hotel in Brighton, you won't get much closer than this. Facing the sea, it's right at the heart of the action. ... more   less 
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Also Known As:
Royal Albion Hotel-Brighton Hotel Brighton

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