I have stayed in this hotel probably around 40 times. The Hilton breakfast used to be one of the highlights of each visit.
There used to be so much choice and the quality used to always be of a high standard. Unfortunately due to cost cutting this is no longer the case.
The choice and quality of the food had deteriorated quite noticeably. Stay there from 4th to 6th June. The first morning breakfast was just about passable although we commented that it was not as good as it used to be.
Second morning it was truly awful, Waited 20 minutes for a pot of tea to then find the waitress gave it to another table. Another 10 minutes for one to arrive.
The quality of the hot food has definitely gone downhill. Now you get greasy streaky bacon, low quality sausages, dried up mushrooms and cold congealed fried eggs that have been lying around for an age. They used to have a chef cook eggs but obviously this is no longer the case. It all looked very unappetising.
The cold selection was no better all dried up and a vastly reduced selection to what used to be offered.
Nobody was replenishing any of the dishes so it meant there was no white bread or even HP sauce and no one around to ask for it to be replenished.
I am a HHonors Diamond member and expect better than this. The team are still very friendly and always try to make sure that you are OK.
The room we had was fine, but as I said earlier I always looked forward to breakfast here and now it really disappoints.
I really am beginning to wonder why I am staying so loyal to Hilton when these cost cutting standards are being introduced.
- Official Description (provided by the hotel):
- Set on Brighton's seafront, the Hilton Brighton Metropole hotel offers charming Victorian elegance alongside modern convenience. This large South of England conference hotel has 340 guest rooms as well as 33 meeting rooms, including three exhibition halls. Enjoy the convenient location of this Brighton hotel, within easy reach of major travel links just off the A23 and only five minutes from Brighton station. Gatwick Airport is 30 minutes from Hilton Brighton Metropole, and Central London less than an hour by train. Stay connected at your guest room desk with WiFi. Family Rooms are equipped with a double and a single bed - ideal for those with small children. Relax in a comfortable Deluxe Room with views of Brighton seafront, or select a Hilton Suite for a roomy seafront home from home. Choose from a menu of modern European classics in the Waterhouse Restaurant. The Waterhouse Bar & Terrace serves Costa coffee and Afternoon Tea in an exquisite setting. Unwind on the sea-facing terrace with drinks and enjoy light meals during the day. Hilton Brighton Metropole offers a choice of flexible space, quality facilities and excellent service. Our Conference and Events Team will ensure that events are tailored to your needs. Unwind in the fully equipped fitness centre and indoor swimming pool, warm tired muscles in the steam room or be pampered and polished on the Beauty Rooms our on-site spa, or treat yourself to a haircut in Cove Hairdressers. Alternatively indulge in what has become a Hilton Brighton Metropole tradition, afternoon tea 'Seaside Delights' in the Waterhouse Bar & Terrace with one of our 'Perfectly Paired' cocktails, or dine in grandeur under the ornately corniced ceiling of Waterhouse Restaurant. Walk down the original 1890's marble staircase of Hilton Brighton Metropole, and out into the chic boutique-lined streets of central Brighton. ... more less
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- Also Known As:
- Hilton Brighton Metropole Hotel Brighton
- Brighton Metropole