We stayed one night whilst in Brighton for a Concert. We had booked 2 rooms. On arrival at 14:00, one room was ready but the other was not. Not too much of a problem as we put everything in one room and went out. The hotel is superbly situated, right on the sea front and just a short walk to the city centre. The parking is close by and whilst tricky to find, sufficed, although there are not a lot of spaces and I would imagine if you were late arriving or had a large car you may struggle. On returning at 16:00, the other room was still ot ready as there was a problem with the fridge. Our friends decided they did not need the fridge, so would just take the room. Unfortunately, the problem with the fridge was that it had flooded the floor which was soaking wet, and the kettle did not work. They went back to reception, who rectifed the problem and re assigned them to another room on the 6th floor, which was OK, but quite tired and needed a re vamp. Our 2nd floor room was fine, clean, quiet and recently decorated, we had no hot water, which was apparently due to an issue with water supply to the hotel and they had to trun the boiler of!!! Which was inconvienient, but not the end of the world....Breakfast was included and was well presented and served. Overall theis hotel has enormous potential, and we did not really have too much of a problem, but it is quite tired and could do with a refurbishment. We found the staff very helpful and trying very hard, but there were a lot of people complaining. We were given complimenatary car parking due to the room issue which was appreciated. All in all, this hotel could do better, we regularly stay at the Hilton group and this falls far short of their usual standard.That said the staff were very helpful, but I felt they were fighting a losing battle. There are probably better places to stay in Brighton, you may be lucky here....but then you might not!!!
- Official Description (provided by the hotel):
- Set on the vibrant Brighton seafront, Hilton Brighton Metropole perfectly captures the character of this much-loved city while retaining Victorian elegance and charm. From our stylish dining venues to the modern health club facilities, we provide the perfect base from which to explore Brighton's culture and diversity. Even with contemporary touches throughout the hotel, the heritage and character of over 125 years of history shines brightly through. Just an hour from London, our hotel is within walking distance of all that Brighton has to offer. Within minutes you could be strolling down the historic, winding alleyways of The Lanes, discovering a myriad of colorful boutiques, cafes or bars. The iconic Brighton Pavilion, famous pebbly beach, Brighton Pier, Sealife Centre and varied water sports are all close by, while the fabulous new British Airways i360 is right on our doorstep. ... more less
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- Also Known As:
- Hilton Brighton Metropole Hotel Brighton
- Brighton Metropole