We often stay at the Hilton Brighton when visiting due to its great location, however again I am starting to feel that I wont be staying again for some time. This place needs a face lift, the rooms albeit can be spacious if you are lucky, but its not a good use of space and the rooms are tired. There was one very lovely member of staff on reception, Agtha I think her name was. However the rest of the staff really need work on the art of customer service.
No water in the room even though we have membership which get us it included in the rate.
Breakfast is rubbish! Food cold, sausages are horrid, soggy hash browns, generally rubbish you get the idea.
Bathroom was not tidy, mould and mildew round bathtub and toilet. Room was roasting even with air-con on lowest setting.
Its a great location no doubt but you'd be as well staying anywhere and paying a 2 thirds less.More
- Free Wifi