I am a bit disappointed to write this review. This hotel is in an excellent location in Brighton, East Sussex. The staff quality is excellent too. They are courteous and helpful. I also liked their sumptuous English breakfast that was complimentary. The National Express coach station in Pool Valley is just about 10 minutes' walk from the hotel through the wide sidewalk across the sea road. And the main market place, Churchill Square, too is about 10 minutes' walk from the hotel. The hotel is surrounded by eating places from different ethnicities.
My problem was the hotel's business practice. I stayed in this hotel 16-20 September 2012. I booked my reservation two months earlier in mid-July 2012, requesting a twin room for the first night and a single room for the subsequent three nights. The hotel informed me that rooms per my request were available and my reservation was confirmed. However, when I reached there on 16 September, I was informed that I was 'upgraded' to a 3 single-bed room. As I entered the room (number 111), the experience was immediately disappointing. There was hardly any space in the room. One could not even sit on the chair to use the desk for the internet. No seat for guests. No refrigerator in the room. The bathroom is very basic, no rack for towels and no hook for hanging clothes, and no exhaust fan in the bathroom. No telephone connection in the room, so one could not speak to the reception or housekeeping staff when necessary. Yes, hot water was easily available and there was a reasonable size television set in the room. There were also tea, coffee and sugar sachets and real milk in the room. I am used to the hotels and motels in the USA. Even the cheapest motels in the USA (about $40 a night in the Disney-area in Florida in the summer months) have better amenities. They could not even change my room for a better one.
I booked my room through email at the University of Sussex rate, but found later that their online room rates or even walk in room rates are relatively cheaper.
I would advise prospective new clients to avoid staying in room number 111 which is sub-standard, unless they are a large family. Another problem was the mezzanine floor - my room number 111 was between the first and the second floors and it was really difficult to get there with a large suitcase because the elevator stopped only on the regular floors.
This inconvenience apart, the hotel is good and the outside, overlooking the sea, is quite enjoyable.
- Official Description (provided by the hotel):
- Experience the best of Brighton's rich heritage and it's vibrant seaside lifestyle of today when staying at the Kings Hotel Brighton on Brighton Seafront. Housed in 3 lovingly restored Regency mansions, The Kings Hotel Brighton enjoys a prime location on Brighton's famous seafront. The hotel is steps away from the beach, Brighton Conference Centre and the great shops and entertainment venues of the town centre. You can expect a warm welcome from the friendly team at The Kings Hotel Brighton. Reception is open 24 hours a day, so no matter what time you arrive, a member of staff will be on hand to greet you and offer local information. Each of the 96 bedrooms at this sea front hotel has been appointed with care and style. All rooms are en-suite and offer every comfort needed for a relaxing stay. Many of the rooms boast exceptional sea views. Each room type at The Kings Hotel Brighton is designed for complete comfort. Family rooms and bedrooms adapted for the complete accessibility of guests with mobility difficulties are available upon request. ... more less
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- Also Known As:
- Kings Hotel Brighton