We arrived in a very joyful mood as we had booked 2 nights in Brighton, when we arrived at the hotel the staff member on reception was so rude and challenged me on what name I had booked the hotel room under, he was just awful and he spent 5 minutes arguing with me!!! The bedroom was appalling, how they can call it a double bedroom I do not know, when you have to literally squeeze pass a radiator to get to the other side of the bed. The TV remote controls were not working correctly. The floorboards were so bad we could hear every step people made whilst in the room, it was as if a herd of elephants were walking around the hotel. There was also a definate smell of cigarette smoke on the 1st and 2nd floor (we were on the 3rd). The room was just awful, I did question it, and everything else we were not happy with, but again poor staff = poor service. The breakfasts were okay - one morning I ordered smoked salmon and scrambled eggs, and I could not eat it as the salmon was water logged........so when my plate was collected I didn't even get an acknowledgment or was not asked about why I had left it.........to be honest after making more than one complaint already it was obviously not worth making another as they did not take any notice of my previous complaints. Again on checking out I mentioend the room/staff and didn't get anywhere. We would NOT stay here again.
- Official Description (provided by the hotel):
- Experience the best of Brighton's rich heritage and it's vibrant seaside lifestyle of today when staying at the Kings Hotel Brighton on Brighton Seafront. Housed in 3 lovingly restored Regency mansions, The Kings Hotel Brighton enjoys a prime location on Brighton's famous seafront. The hotel is steps away from the beach, Brighton Conference Centre and the great shops and entertainment venues of the town centre. You can expect a warm welcome from the friendly team at The Kings Hotel Brighton. Reception is open 24 hours a day, so no matter what time you arrive, a member of staff will be on hand to greet you and offer local information. Each of the 96 bedrooms at this sea front hotel has been appointed with care and style. All rooms are en-suite and offer every comfort needed for a relaxing stay. Many of the rooms boast exceptional sea views. Each room type at The Kings Hotel Brighton is designed for complete comfort. Family rooms and bedrooms adapted for the complete accessibility of guests with mobility difficulties are available upon request. ... more less
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- Also Known As:
- Kings Hotel Brighton