When we checked in the woman was extremely rude and did not speak good English, she first tried telling us we didn't have a booking and then said I had to pay when I already had! Prior to checking in we had dropped off our bags to reception we then parked our car to come back and find they couldn't even find the bags!!!
After about 15 minutes a man had moved them and no apology was given.
We then went to the lift as we were on the 4th floor- the lift was awful and sounded like it was about to breakdown, when we got to our room it wasn't the biggest room I've seen. It was dark and tiny!! No room to even move.. When looking in the bathroom we found several hairs that were defiantly not ours! Breakfast was awful.. Sausage undercooked.. Beans cold and mugs had stains all in them. Overall a very poor quality hotel and very tired looking. Was NOT good value and I do not recommend staying at the kings hotel- I certainly will never be returning!!!!!!!!!
- Official Description (provided by the hotel):
- Experience the best of Brighton's rich heritage and it's vibrant seaside lifestyle of today when staying at the Kings Hotel Brighton on Brighton Seafront. Housed in 3 lovingly restored Regency mansions, The Kings Hotel Brighton enjoys a prime location on Brighton's famous seafront. The hotel is steps away from the beach, Brighton Conference Centre and the great shops and entertainment venues of the town centre. You can expect a warm welcome from the friendly team at The Kings Hotel Brighton. Reception is open 24 hours a day, so no matter what time you arrive, a member of staff will be on hand to greet you and offer local information. Each of the 96 bedrooms at this sea front hotel has been appointed with care and style. All rooms are en-suite and offer every comfort needed for a relaxing stay. Many of the rooms boast exceptional sea views. Each room type at The Kings Hotel Brighton is designed for complete comfort. Family rooms and bedrooms adapted for the complete accessibility of guests with mobility difficulties are available upon request. ... more less
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- Also Known As:
- Kings Hotel Brighton