Good location and friendly helpful staff but hotel struggling to cope! Sea view room very good, large and comfortable bed. Not informed when booking of car parking charge of £18 a night.Christmas Day breakfast was a disaster no food on cold or hot buffet, staff struggling to refill as understaffed and explanation of a temporary chef 'caught on back foot'. Full range of food as advertised on menu not available .In the end gave up and walked out. Manager gave us free parking to compensate and assured us it was a one off! But exactly the same happened on our final morning .Hotel bar ran out of most popular white wines, Chardonnay and Sauvignon Blanc during our stay. On Christmas Day we were meant to have light meal in the evening but never informed of when this was available so missed it!. Christmas Day meal was surprisingly good but restaurant below par for a 4 star hotel, except if had sea view table. In the end stay was spoilt by these easily rectifiable things and we were given compensation off bar bill, but our Christmas Holiday stay with family was ruined. Would never recommend it. Hotel said they would contact us after our stay but never did, hence this report.
- Official Description (provided by the hotel):
- Location doesn't come much better than this, right on Brighton seafront with fantastic views of the beach and out to sea. Close to the Brighton Centre and the town centre this elegant Regency style hotel is perfectly situated for business and leisure guests. Each of the 116 bedrooms has an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high-speed internet access, hairdryer, trouser press as well as tea and coffee making facilities. The hotel has limited parking on site and this is charged at £25.00 Per car overnight and is payable at check in. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Brighton
- Brighton Ramada