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“All round good experience”
Review of The Old Ship Hotel

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The Old Ship Hotel
Ranked #17 of 43 Hotels in Brighton
Reviewed 10 February 2014

All staff were on top form at all times, they were very well in receiving us and all passionate about there roles providing excellent service. Food was very good, breakfast was great! Awesome location! We had a superior room which was nicely decorated and a most comfortable bed.
The hotel has stood for some years, and we found it a little tired in some areas but this was to be expected however they are improving the building slowly but surely.
I would certainly stay again

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank N111AOM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 20 February 2014

Dear N111AOM

Thank you for your fantastic review and we look forward to welcoming you back again.

Kindest regards
Paul Wright
General Manager

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1,709 - 1,715 of 2,317 reviews

Reviewed 6 February 2014

Went for my 40th birthday with my husband for our first night away from the little ones. We stayed in 317 which was kindly upgraded by the staff for my birthday and had a sea view and overlooking the pier. Outstanding hotel would go again. Only slight niggle was bar closed early and couldn't have a cocktail which we would have loved for my 40th. Would definitely go again. Thank you.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 7 February 2014

Dear Sarah M

Thank you for your review

I am pleased you enjoyed your stay and sorry you could not get a cocktail when the bar closed. When quiet and after normal licencing hours we do operate a limited drinks offering but hope this did not spoil your stay.

Kindest regards

Paul Wright
General Manager

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Reviewed 5 February 2014

First time to the Old Ship and don't think we will be returning. Paid £275 for a 2 night stay with breakfast and a sea view. Seemed to be put up in the eaves with scaffolding outside and a net obscuring our view. We specifically booked a sea view. Told reception who sent a maintenance man up but he said he could not sort it out as it was an outside company. Small room, which is ok but radiator not working to full strength so quite cold. Shower took 10 mins to heat hot water then came out as very low pressure. Bath looked very old and tiny. Mildew around the silicone. However, the staff all seemed friendly and the breakfast had everything you could need and more. Would not say this is a four star yet, but maybe when they have finished all the refurbishments. Do think that if you do not get what is advertised on website i.e., sea view, then some discounts need to be applied.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank SHAGGYWOODY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 7 February 2014

Dear Shaggywoody

Thank you for your review and I am sorry for your dissapointment.

When you return to the hotel please contact me directly and I will ensure you are given a full seaview room.

Kindest regards,

Paul Wright
General Manager

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Reviewed 3 February 2014

Have stayed here before and had a lovely room hence the re-booking as we are regular visitors to Brighton. This room was tiny, it must have been a store cupboard in a previous life. The bathroom was literally 1/2 a metre wide and could just fit in a toilet and a small shower. A kettle was available but took a good hunt until we found a plug in the other side of the room. Located near the stairs with very thin walls so very noisy through the night. The normally friendly staff member who meets & greets for breakfast was extremely dismissive and stopped talking to us mid-sentence to greet more popular regulars. Last time for us at The Old Ship.

  • Stayed: February 2014
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1  Thank Fabfoodie1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 7 February 2014

Dear Fabfoodie1972

Thank you for your review.

The hotel is up to 450 years old in parts and so room sizes unfortunatly are not standard throughout but this adds to the quirkyness of the hotel.

I am sorry you found the breakfast team dismissive and will address this.

I do hope you will return to the hotel and if you contact me personnally I will ensure you are allocated a larger room.

Kindest regards

Paul Wright
General Manager

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Reviewed 3 February 2014

Very warm welcome, especially for our dog who had a lovely pet bed provided and a large water bowl. Excellent dinner and splendid breakfast - for us, not the dog, though she was allowed in the bar area which she enjoyed very much. Great position, right across from the sea, and lovely walks to Brighton Marina in one direction and Hove Lagoon in the other. Superb value.

  • Stayed: February 2014, travelled as a couple
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Thank Gina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 7 February 2014

Dear Gina C

Thank you ever so much for your review and we very much look forward to welcoming you back again.

Dogs are welcome in all Puma Hotels and is standard to make them feel welcome.

Kindest regards

Paul Wright

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Reviewed 3 February 2014

My fiance and I have stayed at the Old Ship on 3 separate occasions now and have always enjoyed our stays. The hotel is in a great location (near the iconic Brighton) pier and well located for shopping and dining in the Lanes.

On our most recent stay, the staff went out of their way to make us feel welcome and helped make a special celebration even more memorable, without being asked.

We stayed on one of the Puma Hotels special offers (definitely worth keeping an eye out for!) which meant we had a three course dinner and bottle of wine included. The food quality and choice was excellent - I was really impressed.

Rooms are starting to look a bit jaded but they are warm, clean and comfortable.

  • Stayed: February 2014, travelled as a couple
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Thank cheesem0nster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 7 February 2014

Dear cheesem0nster

Thank you ever so much for your review and we very much look forward to welcoming you back again.

Refurbishment has commenced with all superior rooms now complete.

Kindest regards

Paul Wright

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Reviewed 3 February 2014

Dear Anya

On behalf of our lodge, Hova Ecclesia I am writing to thank you, the staff and the management of the Old Ship Hotel for the assistance given at our meeting held last week at the hotel.

I have had many favourable comments both from members and guests as to the surroundings, service and the meal which you produced for this occasion.

The menu presented was very well received, extremely tasty and our compliments to the Chef for his choice. Also The cooperation given by the staff at the hotel, the bar and in serving the meal was indeed very professional. All of which enabled us to finish on time and allowed us to join our wives downstairs at the bar.

We had a wonderful evening both our ladies and our members which is in no small part due to the hotel and it's staff.

Thank you.

Best wishes to you all and I hope many more years of association

John Blackman
Secretary Hova Ecclesia lodge 1466

  • Stayed: January 2014, travelled on business
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Thank BentleyTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this reviewResponded 7 February 2014

Dear John

Thank you ever so much for sharing your kind words following your event being held with us.

It is as ever a great honor to host these events and the history we share and we look forward to working with you again in the future years.

Kindest regards

Paul Wright
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Old Ship Hotel

Address: King's Road, Brighton BN1 1NR, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Brighton
#8 Luxury Hotel in Brighton
Price Range: £54 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Old Ship Hotel 4*
Number of rooms: 154
Official Description (provided by the hotel):
The four-star Old Ship Hotel is a historic Georgian hotel with 154 bedrooms, 49 of which overlook Brighton's famous beach, that also has chargeable onsite parking for up to 50 cars. Just a 5-minute walk from Brighton Pier, The Lanes and the city's bars and restaurants, previous guests have included an array of royalty, aristocracy, artists and musicians, such as Charles II & Paganini. Enjoy classic British dishes in the Steak-on-Sea Restaurant, or private dining in the 400-year-old cellars, and drinks on the Al Fresco Bar Terrace on the promenade, before heading out for top-class entertainment in the theatres and clubs. ... more   less 
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Also Known As:
Old Ship Hotel Brighton
Barcelo Brighton

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