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“Great location!”
Review of The Old Ship Hotel

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The Old Ship Hotel
Ranked #16 of 44 Hotels in Brighton
Watford, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location!”
Reviewed 8 March 2014

Got back today from our two night break. We had a nice time in Brighton but the hotel had a few faults. The sea view room we had on the fifth floor was tiny with too much furniture packed in to the space. It was cold at night and a draught was blowing through window frame. The balcony was in need of a clean and a coat of paint. The room and bathroom was clean but the toilet didn't flush very well. There was no hot water for my shower this morning. Brrrr ! We found all the staff very helpful and friendly but the quality of our evening meal was disappointing. Overall the location is impressive and the reception, bar and restaurant. Just spend some money on the bedrooms please Puma Hotels!
This was a Amazon local deal 2 nights breakfast (excellent choice), dinner on first night with a bottle of wine, afternoon tea second day. £195 slightly over priced.

  • Stayed March 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Carrie190463
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, General Manager at The Old Ship Hotel, responded to this review, 11 March 2014
Thank you for your review

Refurbishment plans are continuing with 34 bedrooms already complete
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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Chelmsford, United Kingdom
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 March 2014

We stayed here for 3 nights as we went to a concert on the Sat night.it is in a great location and within walking distance of Lanes Dome Pavilion Pier etc
We didn't eat dinner at the hotel but found a couple of lovely and quirky restaurants nearby.
This is a four star hotel but we felt that the decor was very dated and some of the room furniture too.
The staff were very helpful and the added garage parking excellent.I had had an operation and was on crutches so they were thoughtful,in that they placed us near the Buffett,and called for a porter to take our bags from garage.
If going again book a sea view room,it was lovely and sunny,the downside was that it was noisy on the Fri and Sat night with revellers from the clubs passing by,new double glazed windows would help.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, General Manager at The Old Ship Hotel, responded to this review, 5 March 2014
Thank you for your review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Preston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 March 2014

rooms need great improvement stains on walls with damp,damp in wardrobe,stains on carpet and lifting and threadbare, cig burns on curtains,cobwebs on walls,creaking floor boards all round the room,paid £99.00 for the night but paid another £30.00 for upgrade to sea view,dont know where the sea view was dirty balconey right in front of a small window not worth the upgrade,reception staff very good,bar staff had attitude ,sorry to say will not be staying there again,could of had better room at a b&b room 518.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank damian b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, General Manager at The Old Ship Hotel, responded to this review, 5 March 2014
Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Brighton hotels

London, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 March 2014

Great hotel right along the coast, not too far from Brighton Rail station. Staff were very nice and helpful. Our room was clean and looked newly remodelled, however, the toilet had a bit of a problem and ran most of the night, which did get quite annoying. I'm not a plumber but can do basic home improvement and was able to fix it myself, but it shouldn't have had to be fixed in the first place. In regards to the restaurant, the staff are friendly and the rooms are nice and clean but the food lacks quality. Very under seasoned or over-cooked. I did notice while we were sitting at dinner that quite a few guests sent their food back. We would have gone somewhere else but dinner and breakfast was included in our package. Breakfast had great selection, both food and drinks, but the hot food was again lacking in quality.
Overall, great hotel for a weekend away, but eat elsewhere.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, General Manager at The Old Ship Hotel, responded to this review, 5 March 2014
Dear Reviewer

Thank you for your review. I was disspointed to read your comments regarding the food as normally we received very positive comments. I will review these with my team


Kind regards
Paul Wright
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Southend-on-Sea, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 March 2014 via mobile

We used to spend many weekends in Brighton in our youth so thought we would return using the Old Ship Hotel as our base. Had a really good deal including dinner on the first night with a bottle of wine, afternoon tea and late check out. The food was really lovely and the staff can't be faulted. The gentleman in charge of the garage parking was extremely helpful and friendly in particular. We had a superior room that had been recently refurbished- and although small, was on the 4th floor and well appointed. One morning when we woke up we had no power but a quick phone call to reception and a flicking of a trip switch was done in minutes. There are plenty of relaxing areas in the hotel for a spot of people watching! We were quite touched that a card and chocolates had been left in our room to celebrate my husbands birthday, which I can only assume were as a result if an e mail I sent enquiring about the hotel car park. Small details go a long way. Very good location - especially as the lanes are right behind the hotel. Would definitely use again if we come back to brighton.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alimac0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, General Manager at The Old Ship Hotel, responded to this review, 5 March 2014
Dear Reviewer

Thank you for your great review and I hope you return soon.

Kind regards
Paul Wright
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canterbury, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 February 2014

Lovely characterful hotel in great location on sea front and easy walk to the lanes and town centre.
Stayed on a two night with dinner offer, the dinner was very good, vegetarian option much better than you often get in hotels,mushroom pasta, and pork also excellent.
Very attractive public areas and good sized rooms.
Only criticism was the bed was a double rather than a king.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heather D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul W, General Manager at The Old Ship Hotel, responded to this review, 3 March 2014
Dear Heather

Thank you for your great review.

When you return please ask for a Superior Bedroom as these have all been refurbished with 5ft Kingsize beds.

Kindest regards

Paul Wright
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 February 2014 via mobile

If I could give this place no stars I would, booked via booking.com who unbelievably give it 4 stars?!?
Booked into room 506 which has definitely seen better days, threadbare carpet and a general look of shabbiness, and I don't mean in a chic way.
Halfway through the evening a loud mechanical noise became apparent from the roof space above, possibly caused by the heating system.
I was moved to the third floor and after about an hour the door opened and another guest walked into the room as it would appear they had been given a duplicate key.
To compare it with fawlty towers would be doing a great injustice to fawlty towers because at least that is humorous.
I stay in many hotels in the course of my business and this is the worst one I have stayed in in ten years.
Do not go near it.

Stayed February 2014, travelled on business
Helpful?
1 Thank Cptman C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PW-GeneralManager, General Manager at The Old Ship Hotel, responded to this review, 28 February 2014
Thank you for your review and was disspointed you received this experience. I have asked my team for their feedback to fully review your comments

We are independantly rated by the AA and assure you of our 4 star rating.

Kindest regards

Paul Wright
General Manager
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Additional Information about The Old Ship Hotel

Property: The Old Ship Hotel
Address: Kings Road, Brighton BN1 1NR, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Brighton
#9 Luxury Hotel in Brighton
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Old Ship Hotel 4*
Number of rooms: 154
Official Description (provided by the hotel):
The four-star Old Ship Hotel is a historic Georgian hotel with 154 bedrooms, 49 of which overlook Brighton's famous beach, that also has chargeable onsite parking for up to 50 cars. Just a 5-minute walk from Brighton Pier, The Lanes and the city's bars and restaurants, previous guests have included an array of royalty, aristocracy, artists and musicians, such as Charles II & Paganini. Enjoy classic British dishes in the Steak-on-Sea Restaurant, or private dining in the 400-year-old cellars, and drinks on the Al Fresco Bar Terrace on the promenade, before heading out for top-class entertainment in the theatres and clubs. ... more   less 
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Also Known As:
Old Ship Hotel Brighton
Barcelo Brighton

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