We stayed at the new madeira hotel this week. Upon arrival we were very dissapointed with the room we were given as we was in a real dark n dingy room with a rather small window looking out over nothing other than the back of the building. The room also had an issue with damp and this was all coming down the wall opposite the bed. After asking the receptionist if there would be any chance of upgrading she said this would b possible and that she would speak with her manager. The upgrade cost us an extra £30 for both the nights we stayed. Which we didn't mind paying as we were given a choice of 2 family rooms. Both much nicer and more luxurious than the first room we were given with a sea view.
A great hotel to stay in if you are just wanting somewhere to sleep and not too fussed about the rooms. However if you make sure your getting a superior room the it isn't so bad.
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