The location of this hotel is fantastic for all the restaurants, shops & Brighton pier. The sea view from the tower rooms is just great. The hotel itself is old and despite renovations, looks tired outside and in. The staff seem to have a culture of not caring about customer service and doing things to the minimum standard. There is a real lack of professionalism with the exception of one or two staff. The breakfast was just awful: undercooked sausages & bacon and eggs that were like plastic and coffee slapped down on the table in a mug like we were in a transport café. My advice would be to spend the extra and stay at The Grand if you can. Customer service there is excellent. If that's a bit pricey, then stay somewhere cheap as the staff and the breakfast could not be much worse than at Queens Hotel which is just too expensive for what it is.
- Official Description (provided by the hotel):
- At the Queens Hotel in Brighton, you will receive a warm welcome from our friendly and professional team, one which will ensure your stay with us will be a truly memorable experience. The Queens Hotel Brighton overlooks Brighton Beach, the famous Brighton Pier, and promenade. The area comes alive at night with various restaurants, pubs and clubs situated around the area. The hotel has a large leisure club with Pool, & Sauna as well as 20 cardiovascular & 10 resistance machine as well as a well stocked free weights area & Olympic bench. We also have an in-house spa offering a wide range of beauty treatments & the No1 Bar and Bistro for Breakfast, Afternoon Teas and Evening meals & snacks with our Bar open till 1am Sunday - Thursday, & Late on Friday and Saturdays. We also have 14 fully serviced apartments that are an ideal option for your Brighton getaway ! ... more less
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- Also Known As:
- Queens Hotel Brighton