I have just finished reading the last review, and had a very similar experience.
I went to the first Hotel du Vin in Winchester almost 18 years ago, just after it opened, and have been going back ever since as new ones open. One of the main reasons for choosing HDV in Brighton over other better reviewed hotels is the brand. While I've had a lot of disappointing meals in HDV, I've always had a superb room, and always good value for the money.
This was a special occasion. Two nights away from the kids for a big birthday. We booked a "Superior" room on a 2 night deal with breakdast. For 500 quid, you expect something pretty special.
What we got would have shamed a Travelodge. Yes, we got the big shower head and a nice bath, but there wasn't the room to swing a kitten, let alone a cat. It was a little like being dumped on a bed in a corridor at the local A&E. A quick look at lastminute.com showed that we could be in Central London, swanning in palatial luxury for the same cost. As I look now, for another 50 quid all in I could have a superb Duplex suite in Bristol for the same cost in three weeks. I have stayed in it, and it is fantastic.
We complained, and like the last reviewer, we were given Arundel, a "junior suite". It isn't. It is a large double room with a bath in the bay window. I love the whole bath-in-the-room thing, but there are no net curtains, and it is overlooked from across the road. Not a comfortable experience.
There are no plug sockets near to a mirror. Not an issue for me, but a real pain for my wife.
The TV channels are very limited, and annoyingly, not listed anywhere, so you have to guess from what is on what channel you are watching.
It is noisy.
Brighton is a party town, and the secondary double glazing does little to mute it. Also, you could hear the people upstairs padding about at 3am, loud enough to be woken.
Lots of other minor niggles.
Major niggles include the cost of the parking (£50 for the recommended "safe" car park), and being rushed through breakfast: The staff rattled off tea and coffee choices, and slopped tea on the table as they dropped the teapot off. They tore round the restaurant at breakfast time, obviously keen to move everyone out in time for lunch. Totally unrelaxing.
HDV just seem to have got it wrong in Brighton. I've had some fantastic stays elsewhere, and all of the little things seem to be just right. At HDV Brighton, they seem to have got it all wrong.
Spend your money more wisely, and go to Cheltenham or Bristol.
- Official Description (provided by the hotel):
- Hotel du Vin Brighton is situated in the Lanes conservation area, a pebbles' throw from the seafront. Its 49 bedrooms are housed in a collection of eccentric Gothic revival and mock Tudor buildings erected, appropriately by a wine merchant on the site of an old inn. Among many interesting features are a heavily carved staircase and bizarre gargoyles, while the original double-height hall now houses the wine bar and Laroche tasting room. The perfect venue for a picturesque wedding or party is the impressively large and airy Dome room. For the best tankered of local ale, Pub du Vin is one of Brighton city center's treasures with its classic pub dining. Out with the Brighton hotel is the wonder and inspiring town itself, with quaint streets dotted with fabulous shops, and of course the famous pier and promenade. ... more less
- Reservation Options:
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- Also Known As:
- Du Vin Brighton
- Du Vin Hotel
- Hotel Du Vin Brighton