Rooms are spacious and well appointed. Great location. Fantastic atmosphere in the bar. Food is good. Wine list is great and the sommelier in the restaurant we had was very good indeed.
I have stayed here on four occasions and enjoyed it each time. But the service in the bar needs tightening up. It's not cheap so I think it's only fair that the staff know their stuff and are attentive. We had to chase for drinks and the bill. And given the hotel sells itself on its wine knowledge they should be knowledgeable. We also had an issue with confusion on the check out bill... Fair enough as we had four rooms, but a four star place needs to be on top of everything.
That said I'd recommend Hotel du Vin. I love the rooms and the quirkiness. It doesn't feel like a chain when you're in the hotel.... Although the bar does. I think the management just needs to get a firm grip on the service again.More
- Free Wifi