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“Not great, and not worth the money”
3 of 5 bubbles Review of The Neo

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The Neo
Ranked #34 of 97 Brighton B&B and Inns
Essex
1 review
“Not great, and not worth the money”
3 of 5 bubbles Reviewed 6 July 2009

Stayed for 1 night at the Neo, once we arrived we were really dissapointed, the whole building looks like it needs updating, the communal areas were dirty and tired.

We were in room 2 which was also tired and was in desperate need of some TLC, the walls were scraped and marked with bad paint touch up jobs, the wallpapered wall was absolutly terrible all bumpy and bubbly, there was no mini firdge but instead a tray with bottled water, crisps and chocolate on it which were expensive and not something you really want when it's been on a tray in a extremely hot room in July. there's no air con so you have to have the windows open which meant there were constantly lots of flies flying around our room, and also like the other reviews the noise from outside was horrendous, not only trucks, mopeds and cars flying past but at about 2am loads of groups of people making their way drunkenly home, slept for about 2 hours that night to be then woken up by the sound of seagulls and more traffic, tried shutting the windows but then was too hot and they didn't shut out any of the noise anyway.

The bathroom was ok but the door didn't shut, the lock was broken, the shower was also really tired and needed some tidying up, also the on/off handle was broken and kept coming off, the tap on the sink felt like it was about to come off, really wobbly and also like over reviews I have read the toilet flushed everytime you put the seat up as the button was behind the seat on the wall.

On the plus sides, the bed was comfy although it was 2 beds pushed together, the service was friendly but didn't really need them for anything and the breakfast was lovely, definitley not worth the £160 for the 1 night, i'm sure it was a lovely boutique hotel when it was originally decorated but not anymore. I wouldn't go there again, I wish I had taken photos.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank girlygirl6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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362 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Kent
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 July 2009

Two girl friends having a few days away, asked for twin beds got double beds, had no privacy with the shower as it was part of the room that we slept it, couples would love it I guess! But for £130 a night my friend & i expected the shower would not be part of of our bedroom. Felt we were ripped of even more so should this hotel tell u what it is they r selling, quite frankly a dissapointment!!!!.

Stayed April 2009, travelled as a couple
Helpful?
2 Thank SunshineLady51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 26 June 2009

We selected the Neo from a number of boutique hotels in Brighton based on web site and reviews, It looked stylish and reasonable value. Most aspects in reality were disappointing. Climbing 4 flights of stairs with luggage ( no help offered & not mentioned on the website) into a cramped room with scuffed wallpaper and furniture. There was barely room to walk around the bed and the "bath & shower", was just a bath with handshower, no screen and no soap. The phone didn't work and TV ( tiny ) remote was missing. Staff only around from 8AM - 8 PM were pleasant and the breakfast was very good. Hardly made up for the disappointments though - we wouldn't recommend it.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swinchml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 November 2008

A lovely little hotel with excellent decor - especially the small bar. Staff very friendly. Breakfast outstanding. Room a little on the small side but well done out. Stayed in room 6.

  • Liked — The decor and breakfast
  • Disliked — Room a little small
  • Stayed November 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buntygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uae
1 review
5 of 5 bubbles Reviewed 10 September 2008

very nice hotel. clean and friendly staff.

  • Stayed August 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank handjani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 8 August 2008

Prior to booking the hotel looked great and well worth the mony.

Staff are great, room was decorated nice.

Although there is absolutely no where to store your close or hang things up. We stayed in room 8, and I could hang 2 jackets up, that was it!

No drawers, wardrobe or anything.

There is 4 shelves, 3 of which are filled with the tv/kettle/etc.

Mini bar consists of chocolate, crisps and water (which is warm), no point being there.

Bathroom is lovely, but we had two conditioners, no shampoo nor any

Included breakfast, was english, but very poor.

Bad customer service, under cooked eggs, no toasts (although they brought a selection of jam and spreads). A vegetarian couple that enetered the dining room after me got served quicker!!!!! And got toast.

All and all, nice hotel, the breakfast was poor, would be better going to McDonalds.

Check your reviews!

  • Stayed August 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank defyFASHION
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
1 review
5 of 5 bubbles Reviewed 28 July 2008

The Neo was excellent - so much so that this is the first time I've reviewed a hotel after years of using Tripadvisor.

The Hotels location is just right - walking distance from both the town and beach. The breakfast is firstclass, possibly one of the best I've ever experienced at a hotel (surpassed even 5 Star!).

The staff were excellent and really helpful - felt like they were mates!

We had Room 4 which was really nice - decent size too. Really high ceiling with lots of original features. TV wasn't proper flatscreen, but did the job, though we only had 5 channels - a freeview upgrade wouldn't cost the earth but I guess they'll upgrade the TVs at some point. There was a DVD player with an absolutely HUGE DVD library downstairs, so its prefect if you just want to relax.

Some other reviews mention noise, but I don't see how you could have a hotel in this location with experiencing some noise... certainly didn't bother us!

Overall you won't go far wrong staying here - we paid £100 for a superior room (through laterooms.com), which was worth the extra twenty quid!

  • Liked — Everything!!!
  • Disliked — TV - needed a flatscreen with freeview / cable
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank BrenB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Neo

Property: The Neo
Address: 19 oriental Place, Brighton BN1 2LL, England (Formerly Neo Hotel)
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Beach Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #34 of 97 B&Bs / Inns in Brighton
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Neo 4*
Number of rooms: 9
Reservation Options:
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