Slight niggle on arrival when we couldn't park at the hotel, but this issue was quickly resolved when someone was leaving and we paid for car parking space.
The hotel is located on the sea front and some of the rooms have sea views. Quite a walk to the shops, and main restaurant area, but just up the road behind the hotel is a great selection of restaurants and a few shops (looked as though this may be where the local eat out).
Our room was not over large but it was clean and recently decorated with a comfortable bed and clean bathroom. No air conditioning but although the weather was extremely hot the room was bearable.
On the downside the hotel was not particularly disabled friendly, but on the plus side I had called and asked to swap a room from a double to twin. Although this was not a possibility I was told that an extra bed would be put in this bedroom and I was pleased that this request had been dealt with on arrival.
The breakfast was very nice and good sized portions.
Just one complaint which spoilt what had been a pleasant stay. We had been asked to leave a credit card authorisation for all of us (six) in total on one credit card and we were told we could then pay how we wanted when we left. This turned out not to be the case, the lady on reception on check out insisted that payment came from the card from which the authorisation had been made and that we could then tip however we wanted! There was a great breakdown in communication and difficulty understanding what we were trying to say on check out. This was a real shame as other than that everything was good. This will not put me off returning, but I hope that the General Manager heeds the comment and ensures that the member of staff is given the necessary training.
- Official Description (provided by the hotel):
- The Brighton Hotel - The Grade II listed Brighton Hotel is one of the most charming hotels in Brighton where you are guaranteed a warm and personal welcome. It is located on the seafront directly opposite the famous Brighton Bandstand and very close to the West Pier and to the site of the proposed i360 attraction. We are just a short walk to Brighton's main shopping areas, the famous Lanes with its cobbled passage ways and its myriad of little shops and boutiques, many of which are unique to Brighton. The Brighton Conference Centre is a five minute stroll away and we are literally a stone's throw from the beach. The Brighton Hotel is a privately owned independent hotel that is large enough to have all the faculties you would expect but small enough to make you feel important to us and special. The hotel's elegant lounge, bar and restaurant have enviable sea views, a great place to relax and watch the world go by. The hotel has 55 well-appointed rooms, and while the hotel is right on the famous Brighton seafront it is just far enough out of the main centre's noisy bars and clubs to be significantly quieter than many other seafront Brighton hotels. High speed wireless internet access is available free of charge in all our rooms and public areas. As a 3 Star accredited hotel we offer dinner in The Salisbury Restaurant available 7 days a week from 6.30pm till 9.30pm and our Lite Bite Bar Menu is available 7 days a week 24 hrs a day. Arrival and Departure Time: Our check in time starts from 3 pm and our check out time is at 11 am. For an early check in or late check-out we charge £10 an hour. For peace of mind, our reception is manned 24 hrs. Cocktail Menu: Available Wednesday to Sunday from 5pm till 10pm. Room Service: Room Service is now available for Breakfast continental & Full English and we also offer a breakfast to go from 4am. We have limited parking in front of the hotel based on a first come, first serve policy. The guests can only book these spaces on arrival at reception. These spaces are sold for £18 per night. Therefore, if we run out of spaces, our guests can park in Regency Square Car Park which is just 3 minutes walking distance from us. Day rate for conference delegates is £9.00 And must be vacated by 17:00. Please note that Vans are not allowed to park in our car park due to size restrictions. Luxury Car Service For a little taste of luxury we can organise a private hire executive car to bring you to the hotel from your port of entry. The driver will meet you in arrivals of the appropriate terminal and deliver you straight to the hotel entrance. Prices start from around £140 from Heathrow Airport, £80 from Gatwick Airport and around £170 from St Pancras. To enquire about this service please contact the hotel directly with your arrival details (airport and terminal, arrival time and flight number or for Eurostar arrival time and your departure city along with your train number). Please note that transfers are not guaranteed until we confirm back to you and payment will be made direct to your driver and not to the hotel. ... more less
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- Also Known As:
- Brighton Best Western