With the exception of one member of staff the customer services in the ibis was dreadful. From the manner you’re spoken to, to their ability to complete simple tasks. They all need training.
Are reservations were messed up and they seemed extremely confused when asking for drinks at the bar. We had one member of staff who was very friendly and approachable but that was it.
The hotel was very clean, showers are great but the bathroom where very small. The room felt a little like an ikea catalogue but that ok.
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