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“Excellent hotel with everything you need in a great location!” 5 of 5 bubbles
Review of Ibis Brighton City Centre Station

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Ibis Brighton City Centre Station
Ranked #11 of 44 Hotels in Brighton
GreenLeadersBronze level
London, United Kingdom
1 review
“Excellent hotel with everything you need in a great location!”
5 of 5 bubbles Reviewed 24 January 2014

stayed at the ibis in December and was overwhelmed at how much we enjoyed our stay. The staff were friendly, the food was great and the rooms were clean and modern. Great location next to the station. Next time we visit Brighton we will definitely be back. Thanks

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank clem6616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (213)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Any
English first
Liverpool, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 19 January 2014

With the exception of one member of staff the customer services in the ibis was dreadful. From the manner you’re spoken to, to their ability to complete simple tasks. They all need training.

Are reservations were messed up and they seemed extremely confused when asking for drinks at the bar. We had one member of staff who was very friendly and approachable but that was it.

The hotel was very clean, showers are great but the bathroom where very small. The room felt a little like an ikea catalogue but that ok.

  • Stayed January 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Stephen_Fowles-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dominic S, General Manager at Ibis Brighton City Centre Station, responded to this review, 4 March 2014
Dear Guest,

Thank you for taking the time to post your comments online. I was very disappointed that we were not able to meet your expectations as we pride ourselves on offering a consistent and genuinely hassle free stay. Kindest regards, Dominic Sauls, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
111 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

New, bright ,clean hotel perfectly situated if arriving by train. The delightful Lanes are minutes away and the seafront just a bit further.

Staff were charming and quickly checked us in. We were lucky to have been allocated a rear facing room on the 10th floor which had the most amazing view of Brighton and even the sea!

Parking advice.
Park at the nearby : NCP in North Road.prices are extortionate ---so much so that there were dozens of free spaces---BUT the good news is that the hotel will give you a parking ticket on departure which will reduce your fee to £13.10 for 24hours.This is cheap for Brighton.

All in all a super hotel at a bargain price. Highly Recommend.

Room Tip: High floor at rear of hotel have great views and are quiet.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Tripper1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 January 2014

I stayed here on a Thursday and Friday night in January and found it clean and pretty quiet. I was surprised it was so quiet on the Friday night, although I had asked for a room on a higher floor at the back of the building. The staff were very friendly and were happy to let me move rooms when I first checked in, obviously creating more work for them.
I didn't have the breakfast as I feel £8 is quite steep. It would be cool if the hotel offered two breakfast types at different price levels, perhaps a few pounds for continental breakfast/cereal or higher cost for a cooked breakfast.
I was unsure about staying here at first considering I'm a light sleeper and the hotel's central position, but was surprised by how chilled the place is. When I say I'm a light sleeper, I mean seriously light! :)

Room Tip: Rooms at the back of the building on a high level (perhaps level 6 and up) for light sleepers.
See more room tips
  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Brighton City Centre Station

Property: Ibis Brighton City Centre Station
Address: 88-92 Queens Road, Brighton BN1 3XE, England
Phone Number:
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #11 of 44 Hotels in Brighton
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Brighton City Centre Station 3*
Number of rooms: 140
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