We ordered a Chinese takeaway on a Wednesday night from Crystal Lake. It turned up about an hour and 10 minutes later (we were told about 45 minutes to deliver), and after chasing, it turned up tepid, which is not what you want after waiting for your dinner. Half of the food was warm so we had to heat up in our own oven and the chicken satay sticks were pink inside.
We've used Crystal Lake for years but have been really disappointed over the last 6 months and probably won't use them again. When we called to complain, we were offered credit but not even sure we will want to use this.
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