We booked this hotel for our anniversay,the location was great walking distance to sea front and shops. The reception area is very shabby, thread bare carpets and needs updating. The receptionist was polite but not friendly or welcoming. We were pleasantly suprised after seeing the reception area with our room, it was clean and had a good view. The room was not finished to a high standard, knobs missing and falling off. The shower was powerful and hot. Breakfast was adequate but there was little service, again the satff were polite but never smiled or even said good morning. The biggest problem we had was being kept awake all evening with people returning back from night clubs, the last arriving home at 2.30am. We asked to be moved to a higher room to avoid this but the manager said this would not make a difference as he had several hen and stage groups booked in that weekend. We asked for a refund for our second night and he did give this. We would not recommend this hotel.
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- Also Known As:
- Beach Hotel Brighton