As soon as one steps inside, the noise and bustle of Brighton disappears. A faint but calming perfume, and smiling efficient staff greet you with the offer of tea or water, in all my experiences promptly supplied. I have had different massages (aromatherapy, back/neck/shoulders, hot stones) and facial treatments over a number of years - all of which have left me feeling pampered, relaxed, invigorated and very satisfied with the experience. Every therapist has been equally professional and expert - and friendly.
A plus is that there is absolutely no pressure to buy any of the face and body-care products available, not always the case elsewhere!
My only slight reservation would be that the decor is a little dark and dreary upstairs - it would be good to have some plants/flowers, and also it would be nice to be able to refill one's glass with tea/water oneself.
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