My fiance booked this hotel for me for our anniversary as a suprise weekend. We have been to Brighton before but never stayed over night and we were looking forward to enjoying the resturants and bars.
When we arrived at the hotel we were asked to pay for the whole 2 night stay before taking our bags to our room. Which we thought was strange.
We then climbed the four narrow flights of stairs to reach our hole, I mean room. The website makes the rooms look big and luxurious but they are NOT. I couldn't even find anywhere to put my small suitcase. There was no en suite and this was not made clear on the website and at time of booking otherwise my boyfriend would not have booked it. When we asked to move to another room with ensuite they said there weren't any avaliable but that we could have one nearer to the shared bathroom. We tried this but it was just as small and no wardrobe and the bed was very uncomfortable.
We then said we were not happy and suddenly an ensuite room became available. However the owners were VERY rude about letting us have it. That was the final straw so we said we were leaving. However because they make you pay before you have even put your bag down we lost our money. We found another lovely hotel for that night and another for the Saturday as we refused to let these people ruin our special weekend. However it became a lot more expensive than it should have been as we had to pay for this hotel we never stayed in and the others.
So, don't be persuaded by the website or the good reviews on this site. The hotel is a rip off with horrible rooms and rude owners. DO NOT stay at it.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA so you can book your Leona House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Leona House Hotel Brighton