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“central, stylish and exceptionally friendly hotel”
Review of Hotel Una

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Hotel Una
Ranked #2 of 44 Hotels in Brighton
Certificate of Excellence
Somerset
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“central, stylish and exceptionally friendly hotel”
Reviewed 29 July 2009

I was very impressed by this hotel. Staff were extremely helpful and friendly. They gave me very good advice on which restaurants to book and how to find them; nothing was too much trouble. We stayed in Flores which was a well decorated quiet room with very comfortable bed, and lovely bathroom.
Breakfast was excellent as was the hotel DVD selection. We will definitely return.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank goldberrySomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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978 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (213)
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Cheshire
Level 5 Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 July 2009

Decided to book Hotel Una for a three night break with my wife after reading the (mostly) fantastic reviews on TA. Got in touch with Emma at the hotel and, after some negotiation was offered he Eden room at a small discount from rack rate (£160 for Thurs, £240 for Fri/Sat).

First, all of the positives (and there are many).

The service is, without doubt, first class. From reservation through to check out the staff were as charming and efficient as I have experienced anywhere in the world. They always managed to be on hand without being pushy. They were informed, polite and always willing to go the extra mile to make your stay as comfortable as possible.

The location of the hotel is perfect for most of the Brighton attractions, 100yards to the promenade, one street down from a shopping center and within easy walking distance of both the Lanes/Nth Laines area, and the train to the Marina.

The room (Eden) was large and bright with some nice furniture, great TV/DVD. Big bathtub, SK bed and very comfortable sofa. A lot of thought (and money) has obviously gone into the design of the room and the quality is clear to see.

Breakfast in the room is great, the cooked breakfast is one of the best I have enjoyed anywhere. The drinks at the bar are well priced (£7 for a cocktail) and the choice is fantastic for a small boutique hotel. The bar staff were brilliant and willing to knock up whatever you fancied (even willing to go out into the garden in the rain to pick fresh mint for the cocktails!).

In conclusion, a great hotel whose staff are a major credit and which deserves it's top billing in Brighton.

A couple of (very) minor niggles.

The room could have been cleaner...Particularly around the bath which is in the corner of the bedroom. The walls were quite grubby and had started to show signs of wear and tear.

The separate WC/Basin room is tiny, you literally could not get two people in there at once. Not a major problem but this deserves a mention in the room description.

On arrival the room contained some great Molton Brown products (my wife's favourite) but these were not replenished on a daily basis so were left empty after the second day.

I know that these seem like minor points, and they are. But if this hotel is going to maintain it's reputation as the best in Brighton (and I hope that it does) then the little things will matter. If it was not for the items above the hotel would have got 5 stars accross the board.

Well done to all at the Una for creating a wonderful place to stay, we look forward to visiting again soon.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colin_Christian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 July 2009

Have to agree with everything that has been said below, I think what makes this hotels so great is the Staff, they are just so friendly and helpful and could not do enough for you. We had the Eden room which is without a doubt a lovely room. the location is fantanctic and near everything so we could just leave the car in the NCP and walk around NCP is literally across the road. The breakfast has to have a special mention as well as the staff as it was great!

Definately would come back here.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timmypuscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 July 2009

We went to Brighton for a mid-week break for some some R&R and stayed in room Eden. It was perfect for us - light, bright and airy with a great view of the sea and the square. The massive bed and comfy sofa were very relaxing. There is plenty of storage space in the room and the Molton Brown toiletries and fluffly towels and bathrobes are a bonus.
The bath proved to be big enough for two, but having a shower over the bath is a bit draughty. We didn't mind - it was worth the lack of a proper shower to have the beautiful full-length windows and feeling of space. The separate toilet and sink area is modern and clean.
The bar area is also lovely - very stylish and drinks are very reasonably priced.
We had breakfast in our room both mornings which was a nice touch. Had the full English first morning which was very good quality. Eggs benedict the second morning was also wonderful. Little touches like the orange juice being freshly squeezed make Una so special.
The staff we met from arrival to leaving were all excellent. Helpful, chatty and very friendly - ready to offer advice if you need a recommendation for things to do or places to eat.
I think we got a very good price for our room (£320 for 2 nights midweek). What I liked best was the attention to detail and the decor of the place - it was more like staying in a luxury house than in a hotel - it was a very special experience and we will be returning as soon as we can!

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Octalya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
2 reviews
Reviewed 17 July 2009

This is everything a boutique hotel should be, and more. So much thought has gone into every room - one of the best hotels I have ever stayed in, and the service was friendly, informal, and wonderful. NB This is two minutes walk from the characterless Hilton Metropole, so if you have a conference there (as I had), stay at Hotel Una instead - it will also be cheaper!!

  • Stayed April 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 July 2009

I had a difficult time picking up a hotel for the 6 night stay with my 7-year-old son. I wanted to have a seaview, but also be able to open the windows or have a balcony. My son wanted a bathtub. And we both enjoy breakfasts in the room. Also, I did not want to be far away from the beach nor shops and restaurants.

Hotel Una met all the criteria, and lived up to the expectations based on the reviews.We originally booked Danube, but changed it into Eden as it had a better shower system (never saw Danube, so could not compare).

Plusses: STAFF (wonderful as said before!), LOCATION (Preston St with Sushi Garden and other lovely restaurants -except for Aberdeen Steak House, stay away!- around the corner, shopping centre, parking, supermarket, beach; all there), BREAKFAST (I just loved those eggs benedict with salmon), RADIO/CD player (why is it that so many hotels do not realise the need for music?) HUGE TV, NICE BALCONY, LOVELY BATH, EXCELLENT BED

Minuses: I have to search for them...a minibar would have been nice or a small empty fridge, maybe the room needed some painting here and there (some dirty spots which could easily be painted over), balcony windows a bit difficult to open (there was no door). Oh, the WLAN in the room did not work all the time.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gabbiano02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2009

We were recommended this hotel by a colleague and were really impressed with the hotel. Great location in Brighton, about 5-10 minute walk from the Lanes, with an NCP underground carpark in the same Square.

The staff could not have been more friendly and helpful and as first time visitors to Brighton, they suggested the some places we could wander and visit.

The rooms we had were gorgeous, all individually designed. We felt at home straight away.

The breakfast was really good, possibly the best Eggs Benedict I've had anywhere!

The lasting impression as a whole was a great mix of professionalism & friendliness in a hotel where a lot of care and attention has obviously been paid in it's design.

We would definitely recommend to friends and will be returning.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TinkerbellCymraeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Una

Property: Hotel Una
Address: 55-56 Regency Square, Brighton BN1 2FF, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#1 Luxury Hotel in Brighton
#1 Business Hotel in Brighton
#1 Romantic Hotel in Brighton
#1 Family Hotel in Brighton
#2 On the Beach Hotel in Brighton
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Una 4*
Number of rooms: 19
Official Description (provided by the hotel):
Warm and friendly, elegant and fashionable, obsessive with detail. Classy Boutique hotel with the unique combination of contrasting textures, natural woods and contemporary artwork. Situated in Regency Square, with a great view of the West Pier, this chic and exclusive hotel offers you a selection of 20 individually designed en suite rooms including two luxury suites with private Sauna & Jacuzzi, an intimate bar, and an option of massages from a specialist physiotherapist. ... more   less 
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Also Known As:
Una Hotel Brighton

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