This was a one night break using two single rooms for me and my daughter mid-week. This was booked via booking.com which describes this as a 3* family run hotel, friendly, home-cooked breakfast, excellent location. This is rather different to the official website which gives an AA star rating of 4* and talks about all the rooms in the same way - mostly en-suite or with private bathroom, luxurious toiletries provided, wonderful views of the Pier and the sea etc etc. I am glad I looked at the booking.com website or I would have been disappointed. We paid £110 for the 2 rooms for one night, so £55 per night. We stayed in room 4 and room 5.
Room 4 was on the first floor, very small and to be honest disappointing - extremely basic - I do mean extremely basic. A small sink tucked in the corner which was difficult to use, one thin curtain that drew across the whole window, a single bed, folding director's chair, very small and cheap wardrobe with old fashioned TV perched on top. All the usual channels and some others provided via plug in box - perfectly adequate. Leaning out the window you could indeed see the Pier and the sea. I was extremely surprised to find that I would need to use a bathroom at the other end of the corridor.
Room 5 was on the third floor and much nicer. Larger, same single bed and bedside table, wicker tub chair, a shower in the room in the corner, sink and the toilet for the floor was right next door. There was also a hair dryer supplied in that room. The 'view' however was not of the sea, but over the back of other properties. Both rooms had a nice tray of different teas and biscuits - very nice, but the supply of luxury toiletries turned out to be hair and body wash and hand wash in room 5 - perfectly fine, but only hand wash in room 4. I borrowed my daughter's stuff for my shower and hair wash in the evening! Not really as advertised.
The rooms and all areas of the 'hotel' we saw were spotlessly clean.
On arrival the staff could not have been friendlier or more accommodating and this continued right through to check out.
Breakfast rules are strict mid week - between 8 and 9 only - but everything was freshly cooked to order and I have had far worse breakfasts at some supposedly 5* London hotels - bacon was thick and nice and dry, sausages were firm and meaty, eggs were a nice consistency and actually had flavour. Brown or white toast as ordered, tea or coffee. In addition you can help yourself to as much juice, yoghurt, cereal etc as you like - I had a yoghurt as well (greedy pig!) and it was very thick and delicious, not a cheap and nasty one.
Location is absolutely brilliant - 5mins from the pier, 5 - 10 (if that) from the Lanes - only took us about half hour gentle walk from the train station. Loads of places to eat and drink nearby. Staff were quite happy to keep our bags for us in the morning when we went to the Pavilion (less than 10 mins walk).
Free WiFi was available throughout.
So in short, the pluses are:
Very dated and tired decor
Can be a bit noisy, every door opening or shutting can be heard and the walls are thin.
Do not think on this as booking a hotel, and most certainly not a 4* - 3* B&B is probably fair enough. I dithered between 3 and 4 stars for this review, but when I sat back and thought again about what I had paid and what the accommodation actually was, I think 4 is fair enough.
The photos provided are not in any way to show offense (as can often be the case on here!), but to show how the place really was.
We would, on balance, stay again. I have rated this as a solo stay as we were not a family party as such.
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