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“Hotel Took Money From My Card Without Permission”

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Marine View Hotel Brighton
Ranked #59 of 97 Brighton B&B and Inns
don.ob11
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Hotel Took Money From My Card Without Permission”
1 of 5 bubbles Reviewed 6 July 2014

I booked this hotel in May through Laterooms and the stay was not until next April. This week I have cancelled my stay as the hotel randomly debited my card with half the amount of the total stay - £105. I checked with Laterooms, who were very helpful, and they confirmed the hotel's agreed policy on laterooms is not to take any preauthorisation amount. What I found to be most strange is that the hotel waited 2 months to take the money from my account and then did so with no warning or justification.

Something feels very untrustworthy about the place and I certainly wouldn't recommend booking with them or trusting them with your card details!

Stayed July 2014, travelled as a couple
Helpful?
6 Thank lyndonandholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

Traveller rating
    57
    76
    27
    11
    27
See reviews for
25
82
16
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 3 July 2014 via mobile

Stayed for 2 nights in a single room which had no en suite.

It wasn't expensive and the Spanish waitress/receptionist was lovely.

I'd describe it as basic but habitable. Breakfast was fine. I might be being a bit harsh giving only 2 stars but it's not a place you would take someone to impress them.

Stayed June 2014, travelled with friends
Helpful?
4 Thank PJLpatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Brighton hotels

Warrenpoint, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 1 July 2014 via mobile

Firstly, this place is reasonably clean, and the location is excellent, close to beach, pier and nightlife. The rooms are a little small and tired and could do with some refurbishment. I was in a double, which was quite small, the ensuite was tiny! However, for a B & B, it isn't too bad, just the price was quite steep, which swayed me from 4* to 3* rating. The staff were very friendly and helpful, the lady from Catalunya (sorry, can't remember her name), could not do enough to help and was always smiling!

Stayed June 2014, travelled with friends
Helpful?
3 Thank Roland M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lille, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 10 June 2014

Very well located, 100 yards from the beach, a few more from the pier. We had the view on the little green park, very nice. Very quiet.
Nice breakfast, except for the coffee the first morning, do not hesitate to ask for a strong one! Apart from that, nothing to say, it's a good address!

Room Tip: Ask for the view on the park
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aimeSea59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 12 May 2014

As a frequent traveller who has stayed in numerous Hotels and B&B accomodation, I feel qualified to review this Hotel. I CANNOT understand how the owners justify their prices. The 'Hotel' provides VERY basic rooms with a very average breakfast which finished at 8am! Rather early if you are on holiday. I was disturbed all night by a loud noise (boiler or extractor fan?) turning on /off outside the window.
The only positive thing about the 'Hotel' is the location on the sea front.

Room Tip: Ask for sea view if you really want to stay here!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank mandyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
norwich norfolk gt britain
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

i stayed at this wonderful hotel first time on my own and Richard was very helpful and kind to me ,I was there visiting a critictly ill friend the staff where very friendly and helpful,and the breakfast was really lovely ,and the bed was extremely comfortable,lovely place thank you very much. re Helen d.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cool12day
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxembourg City, Luxembourg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

Lovely room in a lovely hotel. It's not always easy to find a family room for 5, so it was a lovely surprise to find such a comfortable and spacious room and with a sea-view! We were made to feel very much at home by Richard and his staff, and the cooked breakfast was a good start to each busy day.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tracey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marine View Hotel Brighton

Property: Marine View Hotel Brighton
Address: 24 New Steine, Brighton BN2 1PD, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Brighton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #59 of 97 B&Bs / Inns in Brighton
Price Range (Based on Average Rates): £
Hotel Class:4 star — Marine View Hotel Brighton 4*
Number of rooms: 11
Reservation Options:
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