We stayed two nights in a standard room for two and our baby. Bed was very comfortable! I think was king size too. The hotel provided us with a cot for baby free of charge. Room 14 was perfect with views over the woods. Only downside - no fridge. Showers over bath were good and free shower gel and soap were provided with robes for the Spa.
The breakfast was yummy! Plenty of choice from continental buffet to hot cooked breakfast and also a special menu. My partner enjoyed the smoked salmon. The view of the gardens at breakfast is lovely.
Service is great except when we arrived late had to wait for porter who did not give us a key that worked or offer to help with bags.
The Spa is fabulous! I booked for a massage with Sophie -I have had massages in many spas before but this was exceptional! A true professional and a credit to Bannatyne Spa - friendly - superb customer service - great massage and left feeling very relaxed. I then booked a facial after and following day went back for a french manicure,
The spa is standard except the outside hot tubs - WOW! So Amazing!Heaven! Surrounded by trees and heated...just perfect relaxation at its best. Really should keep this a secret sssshhh
The only downside to the spa was the rude receptionist - not very helpful and makes you feel very uncomfortable. I think she definitely need some customer service training as the moody ugh I can't really be bothered approach is definitely not what you would expect from a top spa.
Overall we had a great stay. Our first stay away from home with our baby too!
Parking is plenty and free. Wifi didn't seem to work well in our room.
We would recommend and definitely stay again. Thank you.
- Official Description (provided by the hotel):
- Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Spa Hotel Hastings. All 38 rooms are en-suite and many overlook the colourful formal gardens. Every guest enjoys complimentary access to Bannatyne's Health Club and all rooms have free WiFi internet access. The Bannatyne Spa is ideal for bringing that little extra to your stay or relaxing after a hard day at the office. Our team will help you escape, rejuvenate and harmonise body and soul, to cleanse you of everyday stresses and strains. ... more less
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- Also Known As:
- Bannatyne Hotel Hastings
- Bannatyne Spa Hastings