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Coghurst Hall Holiday Park - Park Holidays UK
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Reviews (739)
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Reviewed 6 June 2014

A lovlely site with a good lake.our caravan was a silver as soon as we opened the door we could tell somebody had been smoking in it.the fire alarm beeped every couple of hours.only one window opened it looked like the others had been bolted shut.the mattress was lumpy you could feel the spring coming through.fairly clean but the caravan needs to be updated.the table was very wobbly and it seemed the floor in the bathroom was delaminates.there seemed to be a lot of workmen around and some of them seemed to be staying there although they weren't a problem.no trouble parking at all.drinks fairly priced.nice site pity about the caravan.

  • Stayed: June 2014, travelled as a couple
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Thank davidrudd90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Coghurst Hall Holiday Park - Park Holidays UK, responded to this reviewResponded 1 July 2014

Thank you for your comments. We are currently in the process of updating a number of our holiday homes available for rental as we are constantly trying to improve the standards of all holiday homes we offer. We do not allow smoking in any of our holiday homes so I am sorry the previous occupants felt the need to smoke indoors. We try to police it as best we can but I am sure you can understand that at times it can be quite difficult
Thank you again for taking the time to write your review.

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Reviewed 3 June 2014

Like many people we were very dubious after reading the reviews,but after our 4 night midweek break,we are looking forward to returning in the future .
We arrived at15.15 and were told the keys would be ready for collection at 4pm,we had a caravan in the gardens and were able to park close by.on checking the accommodation we were very surprised that it was spotless and had everything we could wish for[including a hair dryer],we could not fault it.
the site is very well kept,we saw no litter throughout our stay,the grass was cut and the lake was beautiful,if like us you take your dog with you they will love it,even though they must be kept on their lead within the park,go for a walk in the woods there are several different paths and our doggie was let off his lead for a lovely run.
The clubhouse is of ample size with plenty of seating,and the drinks are of a reasonable price,i cannot comment on the food as we did not dine here,there is entertainment every night including bingo,quizes and karaoke.
The site is well located for sightseeing by car
Hastings.........................10mins to the seafront
Rye.................................20mins
Camber sands................30mins
Eastbourne.....................30mins
Battle..............................15mins
Overall we thought the site was excellent,and will definately be returning

  • Stayed: May 2014, travelled as a couple
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Thank KEITH D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Coghurst Hall Holiday Park - Park Holidays UK, responded to this reviewResponded 1 July 2014

What a lovely review! At Coghurst Hall the whole team work incredibly hard to keep the grounds clean & tidy at the service levels high and I am very happy that you enjoyed your stay. As you point out, Coghurst is a great location for guests with dogs with all the lovely woods nearby so they can stretch their legs. Keep an eye on our website for our “pets go free” offer which could save you some good money when making your next booking.
Thank you again for the review.

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Reviewed 1 June 2014

We were worried about what to expect having read previous reviews of Coghurst Hall, however were pleasantly surprised.
The caravan was very clean and one query we had was resolved very quickly by the maintenance team.
We enjoyed a walk around the lake and some good meals in the restaurant.

  • Stayed: June 2014
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2  Thank RosieReading
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Coghurst Hall Holiday Park - Park Holidays UK, responded to this reviewResponded 1 July 2014

Thank you for taking the time to post a review. We strive to deliver the best guest experience possible here at Coghurst Hall and it pleases me that you enjoyed your stay. We hope to welcome you back in the future.

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Reviewed 31 May 2014

We booked late and after reading the reviews our expectations were low plus adding the recent death of the tasered man in the lake who had been running away from the police.
We had a Silver plus caravan in the garden area. The caravan wasn't too clean but this was expected so I came prepared with cleaning products. It was a fairly new caravan. Also I think the caravans are permanent homes for many on the site. The amusements area is really small and so is the play area which is very close to a ditch too. The lake is lovely so that is worth walking around. There is no security in the park so anyone can come in. The clubhouse entertainment is awful, it doesn't run to time and the games are so basic. The Entertainments Manager is very rude and not customer focused. The pool was only open a couple of days as they had replaced the boiler and had issues with temperatures and chemicals. Again this was a disappointment and if you did manage a swim you had to queue to get in plus the ladies showers weren't working. For us this was a good base for us to enjoy Hastings etc. If we were relying on the park to provide entertainment etc I would only rate as one out of 5. This is no Haven!!!

Room Tip: Garden area is close to the play area.
  • Stayed: May 2014, travelled with family
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1  Thank JC-the-organiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Coghurst Hall Holiday Park - Park Holidays UK, responded to this reviewResponded 1 July 2014

Thank you for your comments. I have investigated all your comments with our team as we accept all forms of feedback to help us improve our service here at Coghurst Hall and ensure our guests have the holidays that they deserve.

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Reviewed 31 May 2014 via mobile

Booked a weekend break for the weekend with my children but only ended up staying 1 night and that was 1 night to many. We were is a Silver Plus caravan. The double bed had no mattress protector and bed mattress was full of bed bugs and mould. The carpet was filthy. One of the bedrooms had wooden posts on the wall next to the bed which stuck out with rough rubber ends so nobody could sleep in it. There was 7 of us and it made it difficult with sleeping arrangements in the caravan being so poor. Couldn't get in the swimming pool at 10-am when it opened to holiday makers. It was already full. Also couldn't get into the bar for entertainment the night we stayed as it was too busy. Tried watching the football on TV at the caravan but the free sat dropped out every ten minutes, so we have up and went to bed early in the end. The manager said we will have a full refund within 14 days, so let's hope so. We booked into Coombe Haven, which is much nicer.

  • Stayed: May 2014
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2  Thank kay_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHolidaysUK, General Manager at Coghurst Hall Holiday Park - Park Holidays UK, responded to this reviewResponded 1 July 2014

Thank you for your comments. We investigated the master bedroom after you departed the park. Both the mattress and the bed base have been changed to be safe however no bed bugs were found. Being a woodland’s park it is possible that your marks could have been caused by insects. With the ever-growing popularity of “caravan holidays” we are experiencing some very busy times this year with many families choosing Coghurst Hall to spend their well-earned family time away so at times, the facilities have been very busy.
Thank you once again for taking the time to write your review.

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