The look of the outside looks nothing like it does on the website and upon arriving i can see why! the building looks like it hasn't been looked after in years, once inside the reception in the corridor is old and the fact that theirs no customer service from the staff who i have to say are rude and dismisal.
Taken to my room and then all i can say what a huge dissapointment from the pics are all i have to say complete LIES! my room was old and run down, dirty carpets, dirty cups, dust on top of lamps and mirrors and the mould in the bathroom was the worst iv seen in years which is probably about the lenghth of time since it was replaced and the smell, i dont even want to mention.
Come evening time it was getting cold and did the heating work! NO cold room which made it unpleasent to be in, shower didnt work either and after talking to the rude manager whom of which spent most of his time on his computer in the bar with his mates around making it feel uncomfortable for a single woman to be in i went back to my room to '' run the water for a while till it works'' as the ''manager'' said to do this and he also told me that the owners had no intention off dealing with this issue in the forseable future, nice to know that they dont care and all there after is your money by the sounds of it.
Next morning woke up before my meeting to a VERY VERY COLD room, seems they dont put the heating on to save on costs which i think is very poor. breakfast was ok but i wish i hadn't added this to the room charge when booking as i dont think it was value for money
And when checking out no one to be seen at reception there great customer service for you.
All in all i would not stay here again or even reccomend it to my worst enemy, after looking there seen to be alot better places to stay for you money in the area even if it is a b&b.
- Official Description (provided by the hotel):
- The Lansdowne is a family run 4**** Guest Accommodation located on the Hastings sea front within a short walking distance to the historic old town and town centre. The Lansdowne is an ideal starting point for both leisure and business travellers. All 28 rooms are non-smoking and en-suite with bath/shower, hair dryer, telephone, free view TV and free WiFi in every room. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Traveltool, S.L.U., Book Direct Rooms, Priceline and Evoline ltd so you can book your Lansdowne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lansdowne Hotel Hastings