We were left to wait for check in as the room was not ready. Despite this other people were allowed to check in.
We were given room number and told to go out of the hotel , through a fire escape and further directions. A woman turned up and said the fire exit was now shut and gave us new directions.
This was the unco-operative woman from our previous stay who we found out is the Manageress.
The new directions involved going up and down numerous stairs.We could not find the room and half the staff we asked said entry was via the fire escape. Half an hour later we were back at reception and no one would actually show us where the room was.
We were sitting in the bar later and saw someone obviously lost. It turned out that he was given one of the rooms 1-10 and had been wandering around just like us.
In the afternoon the dining room becomes a kindergarten and you will have to eat your meal with hoards of unruly children running around and screaming.
Will continue with Premier Inns but not this one until some badly needed changes are made.
- Official Description (provided by the hotel):
- Take your bucket and spade 10 minutes' drive down the road to family-friendly Pelham Beach ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Hastings Hotel Hastings