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Premier Inn Hastings Hotel
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Reviews (841)
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All reviewsbrewers fayreadjoining restaurantroom was cleanpetrol stationgood nights sleepmain roadcar parkbudget hotelroad noisefamily roompleasant staytop floorplay areashort drivewould stay againshort staycouple of nights
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Reviewed 27 December 2012

My husband and I stayed Christmas Eve and Christmas night here as our son didn't have enough room for us to sleep over during the holiday. We were greeted by a very pleasant receptionist and given details of the facilities. Our room was spotlessly clean and very large with a king size bed and on the wall a massive TV screen which was like being at the cinema.The bathroom likewise was spotless with plenty of fluffy white towels. Included inside the Inn is a Brewers Fare restaurant where we had an evening meal on Christmas Eve and breakfast both mornings which were also great.
The staff here are all very pleasant and not one passed by without a greeting, all in all we will certainly be staying here again as it is very good value for money and a was a pleasant stay in the festive season.

  • Stayed: December 2012, travelled with family
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1  Thank ChrisBam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

The hotel is set on the edge of town, within a short walk of Sainsburys and McDonalds, but you will not be affected by traffic from these two places.
The hotel also sits on the main road in and out of Hastings, so request a room on the opposite side of the hotel to the road for a more peaceful stay.
The car park has plenty of spaces but most are tight and difficult to get in and out of as the car park has a very compact feel to it.
The reception staff were very friendly, but there was a bad smell in reception, like sour milk. The staff do not mention the smell and just hoped guests didnt notice it, but you would have needed a seriously blocked nose to have missed it.
The room was clean and spacious and had at least a 37' flat screen tv on the wall.

Room Tip: Request a room away from the main road and hold your breath in reception.
  • Stayed: December 2012, travelled as a couple
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1  Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2012

1 Minor thing,
in short ordered the burger for a change!!!
it was overcooked! Spoke to the Waitress! She brought me another one!!
No problems!! I was surprised when the manageress came over and apologised!!
Everything i have ask for, this hotel has delivered!!! Its Clean, Friendly& Efficient!!!
I will go back again!!!

  • Stayed: December 2012, travelled as a couple
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2  Thank terence k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

This hotel is perfect if you have little kids as it has an 'area' which my kids loved. (the area being a small soft play centre). The room was clean and tidy and can't really fault it in any way. It ticks all the boxes for me, my only gripe and similar to the previous comment was that I was woken by the sound of very creeky floor baords from the room above.

Room Tip: I would ask for a room on the top floor so you won't be woken by creeky floor boards - no one above you then!
  • Stayed: December 2012, travelled with family
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1  Thank Delboyhutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2012

Standard premier inn but watchout for internal noises. Woken up at 05.45 by guest in room above walking around for 30 mins and every floor board creaked, back to sleep just in time for othr guests walking down the corridor to be heard chatting and laughing.
It is what it is but be aware of creaking floor boards and paper thin walls to the corridors.

  • Stayed: November 2012, travelled with family
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2  Thank Nik L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitbread-77, Naina - Social Media at Premier Inn Hastings Hotel, responded to this reviewResponded 26 November 2012

Thank you for your review.

It really matters to us that our guests have a comfortable nights sleep, and I am sorry that on this occasion we failed to provide this due to the noise disturbances you encountered throughout your stay.

Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We hope to welcome you back in the future.

Naina

Social Media Team,
Whitbread Hotels & Restaurants.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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