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“Make this your hotel of choice”
Review of White Rock Hotel

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White Rock Hotel
Ranked #5 of 11 Hotels in Hastings
Certificate of Excellence
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Make this your hotel of choice”
Reviewed 17 August 2014 via mobile

After getting caught up in traffic I arrived at the hotel quite stressed. We were immediately given a warm greeting and shown to our room. Even though we didn't arrive until late in the hotel we still managed to acquire a parking space. We upgraded to a sea view room and it was certainly worth it . The room was lovely . After a late night we asked for a later check out and got one . I can't comment on the restaurant because I didn't use it. I would fully recommend this hotel and will definitely return . Thankyou for a lovely stay .

Stayed August 2014, travelled as a couple
Helpful?
Thank Judith R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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  • English first
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English first
London, United Kingdom
Level Contributor
165 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 17 August 2014

The location of this hotel is great - being right on the front in Hastings. There is car parking available, but this is limited. However, there's plenty of free parking immediately around the hotel (from 18.00 to 09.00 each night). Accessibility from the reception area is fine, with a lift going to all floors, but if you use the hotel car park at the rear then there are two or three steep flights of stairs which are unavoidable if elderly or disabled guests want to get to reception/ the bar/ dining room etc. Some sort of warning signage would be useful. Rooms were fine - clean, well kept with good en-suite facilities. However, using the (over-bath) shower or bath would have presented problems again to elderly or infirm guests as it involves a 2ft+ step over the bath surround. Really difficult - especially without any sort of hand-rail.

There's a really good range of bar snacks/ light meals available throughout the day and evening, but if you want dinner, you are going to have to go out. The breakfast menu is wide ranging and adequately cooked. My main problems is that this hotel prides itself on being pet friendly - and this extends to guests taking their dogs into the dining room. Keeping them in their rooms is fine, but I really object to sharing my breakfast with damp dogs who have just been out for their pre-breakfast constitutional.

Overall, it's fine as a bog-standard English seaside hotel that slightly over-sells itself.

Room Tip: Rooms at the back would have a very restricted view. Ask for a room overlooking the sea.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank MIKE F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

Wonderful location and very friendly and helpful staff. Sea-facing room and ensuite bathroom were clean with a generous offering of coffee, tea, hot chocolate and biscuit. The mini fridge was really useful for us to put cool drinks and snacks in.

However, in spite of advertising free Wi-Fi (apparently it has also just been updated), we could not get an internet connection which was extremely frustrating. I also feel that the nightly rate of £84 was expensive especially as breakfast was not included. The Little Jill cooked breakfast was delicious, but we waited for it for 25 minutes!

We loved that the hotel was pet-friendly and although we didn't have our animals, we enjoyed being around those that were there.

Basically, the hotel did what it needed to do.

Room Tip: No complaint about the sea-facing room.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Saffacats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 July 2014

We came here just for a day trip but decided to stay over the night before rather than driving up on the Saturday morning. We arrived just after 9pm on a Friday night, and were promptly shown to our room. We went for the budget double bed room (at £64 a night). At first I was a bit worried about this as there is no picture on the website, but my worries were unfounded. The room is a decent size, and the bathroom was huge! A small wardrobe and table were in the corner complete with an array of teas, coffees, mugs and a kettle. The bathroom was well kitted out with a 3 piece suite and a range of soaps, shower gels and shampoo. The bedsheets were white and crisp as per the website. For the low price, I couldn't really complain. For parking, unfortunately, the private car park was full so we were given a free overnight pass to the car park opposite the hotel.

The next morning, we had breakfast in the terrace bar. We both opted for the smaller full English breakfast which came with a drink. The food itself was fairly average (we thought our usual home cooked Saturday morning fry up was better!). A 20% discount was applied as it was charged to our room, so it came to £9.60 for the two of us. It was a shame we couldn't arrive earlier on the Friday evening (due to work) as I would have liked to stay a bit longer in the room! We checked out at half 10 and paid the mere £73.60 for room and breakfast. We also kept the car in the same car park and paid £2.20 for a 24 hour pass! The location itself is quite central although there are hotels slightly closer to the town centre and Old Town.

Would definitely stay at this hotel again. I highly recommend it to anyone.

Room Tip: If you are on a budget, then opt for the double rooms! Don't worry about the lack of a picture o...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank littleburrito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swanley, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 July 2014

My wife and I had a pleasant stay at this hotel. Our bedroom was roomy and the bed comfortable. Nice shower, bath, wardrobe etc. We had a sea view including a view of the burnt out pier (being restored). The road was a busy, noisy road. Parking was available. There was a lift but it was very small. Staff helpful and polite. Parts of the hotel could do with a bit of a facelift eg. old looking carpets and flaking paintwork.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Hadley94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trondheim, Norway
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

We stayed for five days July 2014. Very friendly and helpful staff, clean spacious room (family room), good food. Pet friendly hotel, so we met a few dogs daily (all on leash and behaved well, I was a bit concerned in advance because of our 3 year old child ). There's a house cat also. My husband is allergic to both dogs and cats and didn't have any trouble, they must surely do a good job cleaning. Stairs at the hotel entrance (not wheel chair/pram friendly), but only 5-6 steps. Hotel corridors are quite narrow, so we left the pram at the lobby. Very good location near the beach, nice view from bar/restaurant and sea-front-rooms (must cross a road with quite a bit of traffic though). Some noise from the traffic, not a big problem. Great walk along the beach to the old city. Only a10-15 minute's walk to the train station.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Vi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2014

We came here on our honeymoon 4 years ago and loved every min of it,we had a room that faced the sea and the pier(before it was burn't down).The weather was fantastic not to hot and not to cold just right(we went in the middle of July).I have always loved it at Hastings and always will,the sights in and around the area are very beautiful.The room was fantastic very clean and kept up to date.I would love to come back again and again and again,if you fancy a get away i would say go to the White Rock Hotel its very cheap very near to the high street and the night life.If i had to rate this hotel out of 10 i would give it 11 FANTASTIC XXXXX

Room Tip: The rooms facing the sea are the best and the rooms are very clean x
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
6 Thank hastingsbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Rock Hotel

Property: White Rock Hotel
Address: White Rock, Hastings TN34 1JU, England
Region: United Kingdom > England > East Sussex > Hastings
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #5 of 11 Hotels in Hastings
Price Range (Based on Average Rates): ££
Hotel Class:3 star — White Rock Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
The White Rock Hotel is not your average hotel. As well as its fantastic location on Hastings seafront, it has a laid back, individual character that is popular with business and leisure travelers alike. We have a friendly cafe-bar; free wifi broad band access; are completely no smoking; and welcome well behaved pets. Minutes from the town centre, opposite the pier and next door to the White Rock Theatre. ... more   less 
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Also Known As:
White Rock Hastings
Hotel White Rock

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