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“Gorgeous hotel, accommodating staff, delicious breakfast! Well worth it.” 5 of 5 bubbles
Review of Pelham House

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Pelham House
Ranked #3 of 8 Hotels in Lewes
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Gorgeous hotel, accommodating staff, delicious breakfast! Well worth it.”
5 of 5 bubbles Reviewed 19 August 2011

From the minute we arrived in Lewes we knew we were in for a very good stay. We arrived at the hotel early. When we asked to leave our luggage behind the desk we were told the room was ready, making things easier for us. The room had a king-size bed that was clearly two smaller beds put together but no less comfortable for that. The radio was quietly playing classical when we went in; it also had an iPod dock. There was a TV on a writing desk in the corner along with tea and coffee facilities. Our bathroom had a rainfall shower in it. There was an iron and ironing board provided in the room as well as a hair dryer. The window in our room looked over an internal courtyard, not the stunning views over the valley you get in the back of the hotel, but we got lovely sunshine in the afternoon. Situated where we were, our room was certainly quiet. I noticed one previous reviewer complained about hallway noise on the parquet flooring, but there was a carpet outside our room.

Every space in the hotel we saw was charming, with artwork everywhere, much of it for sale. My favorite was the tightrope-walker mural on the ceiling of the entrance hall. An especially delightful space was the garden in the back where we had breakfast the first morning. Breakfast was absolutely delicious, with homemade granola and fruit compote, locally sourced yoghurts and fresh bread to accompany the cooked menu. My boyfriend, a frequent work traveller, said it was the best breakfast he'd ever had. After exploring the options in Lewes we also decided to have dinner in the hotel that evening. Both of us usually prefer to eat away from the hotel when traveling, but after the breakfast we had to try dinner as well. We found the prices reasonable for a truly excellent three-course meal. There are plenty of cafes and pubs around to try as well.

Lewes itself is a lovely little town. A particular highlight is Southover Grange, a 16th century house and gardens open to the public which we discovered on our way somewhere else. It's also only 15 minutes from Brighton on the train--originally we'd planned to stay in Brighton but not much was available that weekend because of Pride. In the end we were very happy to be near all the attractions of Brighton but away from some of the bustle and noise at night.

We were able to get a deal through one of the last-minute room booking websites. When we arrived it turned out the hotel was also running an excellent Sunday-night stay deal, which is valid through the summer--worth ringing them in advance to find out what offers they have on.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank MyOwnSojourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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717 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
Brighton, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 17 August 2011

We got married here on the 6th of August and had the best day we could have wished for. The staff were so attentive and made every dream come true. All our guests raved about the food we were served as the wedding breakfast it was certainly a talking point. Very good sized portions and the quality was unbeatable! Completely unforgettable and hope to return for anniversaries.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ClareLimageAshley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 16 August 2011

This was not a £200 a night hotel! The rooms were sparse, no hair dryer or iron, tele was about 10 years old, no wardrobe, or place to hang clothes and no bath tub. The room also smelt musty. I've had better facilities at a travel lodge. The drinks in the bar were outrageously expensive. The staff were however very nice and the breakfast was very good.

  • Stayed August 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank tinymouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lewes hotels

Isle of Man, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 10 August 2011

We have just spent a most enjoyable five nights at the Pelham House Hotel. Our room (5) was large, comfortable and airy with a fabulous view of the hotel grounds and the distant South Downs. We had dinner in the hotel on three of our five nights – the food was excellent, exciting and sensibly priced. I enjoyed a few pints of Harveys real ale kept in the barrel in the corner of the bar – an extra bonus. Full English breakfasts on the sunny garden terrace were a wonderful start to each day too.
All in all, a very nice stay and one to remember for a long time - for all the right reasons.

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewes, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 7 August 2011

I'd visited the Pelham House Hotel several times as a diner and was always very pleased with the service and food, which was not only good quality but very reasonably priced. The dining area manages to create a smart, contemporary atmosphere within an attractive, traditional setting and during a recent meal, my wife and I decided to spend the night at the Pelham for our wedding anniversary.

Sadly, our experiences as guests didn't quite live up to expectations. The rooms were perfectly fine, with beautifully crisp sheets and an extremely comfortable bed, but they were let down by a lack of attention to detail: a squashed fly on the window, a lampstand with a broken bulb in it and two dead flies, a mass of untidy cabling by the television and a smell of drains in the bathroom. I also didn't like the rather petty sign that warned us that we'd be charged if we took the complimentary shampoos home with us. The Pelham appears to be a 'smart' hotel, so why is there no minibar or safe?

But the worst thing was the noise. The corridors have lovely parquet flooring, but the end result is that every time someone walks past in stilettos, you get woken up. Between the sound of footsteps, fire doors banging and muffled voices from the room next door, I felt decidely unrefreshed when I woke up. The corridors desperately need carpeting and better noise insulation.

As for the rooms, they are smart and tastefully furnished. If you like 'cosy', the Pelham won't fit the bill. I felt as if I was staying in an institution. However, it is a vast improvment on the White Hart Hotel.

The service was good, with smart, well-mannered staff and I've no doubt that they would have dealt with any complaints very professionally.

I'd recommend the Pelham, but with reservations. Avoid booking in the same night as a wedding, as you'll be woken up by drunken guests staggering past your room. Otherwise it's a pleasant place with great views of the Downs (make sure you ask for a room with a view).

If the management get their act together and pay more attention to the small but important details, along with introducing carpeting and minbars, they'll be the smart hotel that they're obviously trying to be now.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank TheLoucheBonViveur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 21 July 2011

This had a room available last minute when we were visiting Glyndebourne. The reception staff on the phone were excellent and the check-in was friendly and efficient. The stairs to the room were mountainous for my disabled friend- surely they can put in a lift somewhere? The room was much smaller than we expected- very little spare room to sit and relax, although there were two chairs which is unusual. The beds were very comfortable and the bed linen was good qaulity and cosy. The bathroom was okay, but the water was only luke warm at 9:00am- how can that be at £200 a night. I think the room was superior because of the view, well as we were staying only 12 hours, do we see much of the view?
Breakfast- the food was excellent but the staff were poorly managed and so inefficient menaing orders were getting muddled and things arriving twice. The dining room for breakfast was too cramped, especially after an annoying American lady asked for three tables to be moved together meaning I had a man with his young baby almost breathing down my neck, and not a word of "would you mind?" from anyone. An offer of moving our table so we had more room would have made so much difference.
So, all in all, a nice place, enthusiastic staff overall, but just not quite good enough value for money at £200 per night. So, we won't be returning. Shame, as I had such high hopes.

  • Stayed July 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank RCArtist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
1 review
5 of 5 bubbles Reviewed 18 July 2011

We got married in Lewes Castle and had our reception in Pelham House....We could not fault it! All of the staff were brilliant on every occassion that we went to Pelham House. The food is amazing, what ever the time of day. All of our guests really enjoyed our day and really loved the food.

The honeymoon suite is beautiful and being able to get ready in it to prepare for the wedding was a bonus.

The best day of our lives...as it should be....! And the weather held out too!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AJSanham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pelham House

Property: Pelham House
Address: St. Andrews Lane, Lewes BN7 1UW, England
Region: United Kingdom > England > East Sussex > Lewes
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Lewes
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pelham House 4*
Number of rooms: 31
Official Description (provided by the hotel):
Pelham house offers 31 individually designed bedrooms that blend the best of modern fittings and comfort whilst preserving many original historic features of the building. All rooms are fitted with contemporary handmade oak furniture, remote controlled TVs, phones and high speed data points and have en-suite baths or luxury showers, a range of natural toiletries and comfortable beds with crisp white linen. Most bedrooms overlook our pretty south facing garden, framed by views towards the South Downs. ... more   less 
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Also Known As:
Pelham House Hotel Lewes
Pelham Hotel Lewes
Pelham House Lewes, East Sussex

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