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Newmarket Inn
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Reviews (263)
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All reviewsdual carriagewayamex stadiumdouble glazingwould stay againfriendly hotelone night staysouth downs wayroom was spotlesspiefull englisheasy accessfamily roomvery pleasant staywarm welcometea and coffeenight's sleepcooked to perfection
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Reviewed 24 August 2014

We took our 2 daughters and 3 Grandchildren for the carvery. They were down for the weekend and wanted to go to the beach first so I actually rang and booked the table for 4 o clock . On arrival we paid £11.00 a head but were assured that this included a sweet. The chef was standing with his carving knife over what was left of the meat and started trying to get the most of the end of the joint, the bits that you usually give to the dog at home. We moved onto what there was left of the vegetables, these consisted of dried out carrots, very pale roast potato
and soggy cauliflower cheese you know the sort of thing. I decided to play safe and have a couple of potatoes and some peas with my scraps of meat. The dish that had been used for a mixture of peas and sweet corn was empty so I asked if it could be replentished. After waiting for ages with plates in our hands I asked if the peas were coming. I was answered by a very rude Manageress who informed me that the peas were being cooked and unless I wanted them cold I would have to wait. Not wishing to spoil the family day I decided not to bite back but to cut my losses and go to the reserved table and make the most of what I had got. One of my daughters asked me if I was going to let her talk to me like that, I just shrugged my shoulder.
Needless to say that the food was cold and tasted disgusting, My husband called the Manageress over and told her so. She defended the food by saying that the table we were sat at was directly under the air conditioning unit and that we should expect this to make the food cold.
My husband asked for our money back and we all left feeling hungry and appalled by the service at this hotel/ carvery.

Room Tip: Drive past
Stayed: August 2014, travelled with family
4  Thank rosie900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014 via mobile

We decided to go to for a meal for my daughters 8th birthday there were 13 of us when we turned up the chef was not prepared no meat no veg no potatoes so we sat and gave them time to replenish there stocks then they bought out rock hard potatoes the rest of the food looked disgusting the chef was working hard and I felt sorry for him but please do not use this place it is dreadful !!!!!

Stayed: August 2014
3  Thank Danny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

We used this hotel recently and to be honest we were not impressed. First off for what they try to pass off as a budget hotel we were charged nearly 200 pounds for 2 nights. The room was small and had no air conditioning or fan in there which made it incredibly warm,,open the window to cool down and you are 40 feet away from the very busy motorway. The food can be best described as average but is reasonably priced. To add to this you can't get food after 8 30 pm. The staff were mixed,some who were very pleasant and eager to help and some who had very little interest in helping. All in all I couldn't recommend this place with any great conviction

Stayed: July 2014, travelled with friends
Thank gerrysparrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014

Despite the friendliness of the staff, this hotel really was not up to scratch. Everywhere seemed grubby and in need of a good clean. Our room felt dirty and the bathroom was really awful...I was wishing I'd bought my flip flops and I didn't want to get in the shower without them. When we came back at the end of our second day, folded towels and soap had been placed carefully onto an unmade bed. Really?! We couldn't bear a third night so checked out, losing almost £80. If someone rolled their sleeves up and gave the place a good scrub it would make all the difference.

  • Stayed: July 2014, travelled as a couple
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1  Thank Pauline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

For cleanliness and service cannot be bettered,. From the warm welcome we recieved to the well cooked food, it felt like home from home. Our room was immaculate, as was the bathroom. The towels and bedding were crisp and clean, even the public areas and toilets were pristene! obviously the management take great pride in maintaining a high standard. we will definately be staying here again when next in Lewes

  • Stayed: July 2014, travelled as a couple
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Thank Donaldwoolcott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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