My Husband and I decided to stay at the George for our anniversary after a recommendation from friends. We have now decided to go back every year!
The George is a quintessentially English hotel, set in an old harbour town by the seaside. It is full of character, warmth and charm – a real eclectic mix of old and new. The reception is a small desk in the front lobby, surrounded by retro prints of the Beatles. Look to the left and there is a huge open fire with old chairs and oil paintings. The hotel has 24 bedrooms of varying size, each with its own personality and character. We chose Room 9. This was a luxury room and we decided to choose it because of the lovely 4 poster bed ‘ideal for an afternoon of watching DVD’s’ which was our aim of the weekend.
We were greeted with a smile on arrival and were wished a Happy Anniversary. This was a nice touch and I was quite surprised the receptionist remembered as I had told her of this when I booked the room before Christmas. I was later to discover that my Husband had arranged some flowers for our arrival so that was how she knew!!!! The receptionists both had an informal, friendly approach which I found really familiar and settling.
We were shown up to our room – which was like a mystery tour in itself. The age of the hotel dictates that corridors are windy, with beams and sloping floors. It was lovely. Our room was more like a mini suite. We were greeted by a six foot four poster bed, with wonderful old, solid furniture. The sitting area had a lovely sofa with an array of magazines and books to help you relax with that Sunday morning cup of coffee. The bathroom was spacious. A lovely deep bath looked very inviting and the accessories were very nice. There was a separate dressing area, with a small wardrobe (containing robes).
The small touches like having our bed turned down while we were out of the room, the radio playing classical music on arrival and the tea and coffee facilities being that little bit more extravagant made the room all the more extra special.
The overall décor of the hotel, including the room, is neutral but very fresh. It really is a lovely place to relax.
So, there were a couple of negative points which didn’t ruin the stay but could have made it perfect. These points were all centred on the food/restaurant service.
We had arranged an afternoon tea on our arrival, which we had a table reserved for in the small lounge. When we sat down we overheard a couple next to us say that their order had been taken but nothing had arrived. We then had two people try to take our order and again we did have to wait a while for our afternoon tea. Luckily we were in no rush but it left a very small gap between this and our early dinner.
At dinner, we had again booked a table and when we arrived the waitress didn’t seem to be able to find our booking. She told us someone else would be with us. After waiting a few minutes, we were shown to a snuggly end of a banquette, which was divine and put us at ease immediately. Our drinks order was taken, delivered and then tried to be taken again. When we pointed out the drinks were on the table, the waiter walked away instead of asking us if we were ready to order food. So we had to wait a while, but once our order had been taken the food arrived in a fairly reasonable time. We waited slightly longer than usual but a lot of the food is cooked to order. We both had a starter and main – which were delicious. My Husband had a desert but I was too full to eat one! We were also sat for a long time before my Husband had to get up and ask for our bill.
At breakfast we came down near the end of service, however the restaurant was still surprisingly busy. Once again, there was slight confusion and two people tried to show us to a table. Our order wasn’t taken that quickly and the service was quite slow. We also witnessed one couple be seated and then had to ask if their order could be taken as they had been there a while.
All in all, I think the restaurant is trying to promote an informal, laid back approach that is in keeping with the hotel. However, all this seemed to produce is a lack of direction from the senior staff and a disappointing level of service altogether in this area.
The hotel offers comments cards and the opportunity for someone to reply so we hope there is some feedback from ours. As you will have noticed at the beginning, I mention that we will be going back.
The points I make above are in no way a bad reflection of the hotel and I would certainly not want them to put people off, however it seems that one area needs to be highlighted and that is it. The only other issue I had with our stay was that our room overlooked the corner of the High Street so I was awoken a few times by late night revellers. That is nothing the hotel can control and I would not even think of complaining about it!
There is no free parking but there are plenty of car parks close by. The station car park is £4.80 for 24 hours, or the cattle shed market is £1.50 for 24 hours (sadly we found the station car park first!!)
I hope if you choose to stay at the George you have just a good time as we did.
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- Also Known As:
- The George In Rye Hotel Rye
- George Hotel Rye
- The George Rye
- George Rye
- The George In Rye East Sussex