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£250
Fully refundable before Thu, 25 Apr
Breakfast included
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All reviews old building steeped in history creaky floorboards four poster car park elizabethan room step back in time huge fireplace nooks and crannies venison historic hotel roaring fire cobbled street sloping floors low ceilings lovely old hotel lots of character
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Reviewed 23 October 2023 via mobile

Truly a privilege to stay a night at this historic Rye Inn, just let your imagination transport you back down through the ages of its existence and the life it has seen. Not a great night's sleep in Room 4, bed urgently needed a new mattress and of course in keeping with such an historic building you are not going to benefit from double glazing so be prepared for some street noise from early morning deliveries. Our room was right above reception too and again some distraction from conversations there. On the subject of check in make sure you have your Groupon or any other voucher code to hand if applicable to your booking as hotel does not process them until your actual arrival and even though my wife had supplied our code at time of booking we were told it had not been validated and this caused an irritating delay checking in until remedied. Highlight of our stay was definitely the breakfast, superb quality and service. So in summary a wonderful property but some attention to detail re accommodation would improve the overall experience and could reasonably be expected for the premium tariff to stay at this property.

Room tip: Car park advertises 15 spaces but was oversubscribed by at least half a dozen vehicles on the night of our stay and could make life awkward if you were checking out early
Date of stay: October 2023
Trip type: Travelled as a couple
Thank Tim H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Blincow, Guest Services / Front Office at The Mermaid Inn, responded to this reviewResponded 24 October 2023

Thank you for your review. The Mermaid is a truly "Wonderful atmospheric historic building", rebuilt in 1420, cellars dated to 1156, it is a unique Grade II Listed building. Hence compromises are needed.....wattle and daub walls can be thin and the 600 year old floorboards creak.

Despite compromises, the owners since 1993 have sought to ensure attention to detail. The mattress in Room 4 is a hard mattress, we can supply toppers as mattresses are a personal preference.

We never redeem vouchers prior to stays and always ask for the presentation of vouchers at check in. This means if a guest needs a refund on their voucher due to a cancellation this can be done quickly.

We will share your praise for the breakfast with the staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2023

A fascinating inn with several nooks and crannies. We had a lovely room eith a four poster bed and a bottle of Prosecco in an ice bucket on arrival.
There is plenty to explore in Rye and we shall definitely return.

Room tip: Book dinner on arrival ss their are limited spaces.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Elizabeth B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Blincow, Guest Services / Front Office at The Mermaid Inn, responded to this reviewResponded 23 October 2023

Thank you for your review. Rebuilt in 1420 The Mermaid is indeed a "quirky and fascinating Inn." It is a unique experience when staying at The Mermaid.

We look forward to welcoming you again to The Mermaid.

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Reviewed 14 October 2023

We had four nights in the Mermaid Inn. The hotel is full of history and is a really interesting place to spend a few nights. We had a four poster bed in room 25. The room was very clean, nicely decorated and housekeeping standards are high. The bed was a bit hard and could have done with a mattress topper. Breakfasts were nothing special which was disappointing. I had the worst scrambled egg I have ever had one morning, and another day they had run out of muffins so quite a few of the options were not available. We decided not to try the car park as it gets full and parked in the Strand Quay car park which is a few minutes walk and this worked well for us. There are two lovely resident's lounges where we had drinks and the prices were reasonable. I would be happy to stay there again but I might get breakfast elsewhere.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank LittleJenny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Blincow, Guest Services / Front Office at The Mermaid Inn, responded to this reviewResponded 16 October 2023

Thank you for your review. We will share your praise with the staff, especially House Keeping.

Rebuilt in 1420, The Mermaid is a unique building and experience, which the present owners since 1992, have through loving stewardship, ensured her historic charms have been retained and enhanced.

We note your observations re breakfast. Our apologies, but the staff responded to your issue. We source our produce from local suppliers on a daily basis, and on one day our delivery was delayed, hence the lack of muffins.

We hope we may welcome you again in the future.

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Reviewed 12 October 2023

A delightful 16th century Inn with plenty of history and character. The staff are friendly and helpful. We enjoyed drinks in the charming pub surrounded by original beams and fixtures.The food served in the restaurant is of a high standard and nicely presented - the only thing I unfortunately missed was the ghost so will be visiting again soon !

Room tip: The car park for the inn is understandably small but it is only a short walk for reasonably priced public overnight parking.
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Michelle J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Blincow, Guest Services / Front Office at The Mermaid Inn, responded to this reviewResponded 13 October 2023

Thank you for your review. Rebuilt in 1420, cellars dated to 1156, The Mermaid is a unique building, once seen, never forgotten. Thanks to 30 years of loving stewardship by the owners, all of The Mermaid's historic charms have been retained and enhanced.

We will share your praise with the staff, especially the Head Chef and his team.

We hope we may welcome you again in the future for another "relaxing short break".

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Reviewed 8 October 2023 via mobile

Stayed for 3 nights in room 28 very old historical inn great staff all very helpful realy enjoyed it parking is a bit small and tight. Surrounding area is very good shops and places to eat and drink. We are seriously considering booking it again for November or December so it must be ok

Room tip: Parking can be very tight when entering the Inn from mermaid Street
Date of stay: October 2023
Trip type: Travelled as a couple
Thank seanhN3052OK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martin Blincow, Guest Services / Front Office at The Mermaid Inn, responded to this reviewResponded 9 October 2023

Thank you for your review Even after 30 years of loving stewardship we are still excited to read testimony such as yours.

We will share your praise with the staff.

We look forward to welcoming you again in the very near future.

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