My wife and I stayed here for 2 nights during a period of hot weather. We arrived and were shown to our room. The room was very nice and beautifully furnished, however, the one window which overlooked the lovely gardens opposite was very small. Because the room was situated on the top floor and owing to the very warm weather the room was stifling. With no air conditioning we considered it would be impossible to sleep. We were shown another room at the back which was unappealing and eventually settled on an upgrade to one of the cottage suites which was offered to us at a favourable price. The suite had it's own garden with a hot tub which although appears to be luxurious was of no interest to us. It had a very nice first floor bedroom and bathroom with 2 large windows, a fan and a very comfortable bed. We slept extremely well both nights. The ground floor had a living room with Patio doors that opened on to the garden and table and chairs on a terrace. There was an entrance hall with a small shower room and a small clothes cupboard accessed from the hall. This was an odd arrangement very inconvenient having to run up and down the stairs in various states of undress when getting ready in the mornings, and as far as I could see unnecessary. The shower could have been installed over the bath in the bathroom. A Wardrobe could have replaced the unnecessarily large cabinet with a second TV on it in the bedroom. The downstairs shower room would have been an ideal place for a small sink and a small fridge. This would have been so much more convenient than buying packs of ice as we did to keep our bottles of drink cold.
So much for the infrastructure advice! Now for the appraisal.
The staff were helpful and polite, the service in the Bar was OK. We had to remind the waiter twice as one of our guests pudding was forgotten. However, they did not charge for it by way of compensation. The Bar food generally was poor. Three out of the four of us at dinner were dissatisfied with the meal. The prawn cocktail starter was mushy, crude and looked like it had been standing for a long time. The breakfasts in the restaurant was satisfactory but not great. The stone courtyard outside eating area looked mucky and really would of benefited from a thorough jet wash as would the terrace in the cottage garden. The windows in the suite needed cleaning. The carpets and furniture in the suite had numerous stains. They looked as if an attempt had been made to clean them and in fact one large area of stair carpet was still wet. One feels some sympathy for the Hotel as the stains must have been caused by previous guests.
In conclusion we generally enjoyed our stay, It is a great location, The weather was wonderful and the cottage suite was comfortable and there are plenty of other places to eat not too far away. It's just that it could of been so much better,
- Official Description (provided by the hotel):
- Located in the heart of Bibury, often known as the prettiest village in England; the dog-friendly Swan Hotel has 22 bedrooms, including 4 stunning cottage suites, a lively bar, cosy writing room and stylish Brasserie. The hotel is ideally located for exploring not only Bibury but surrounding countryside too. ... more less
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- Also Known As:
- Swan Hotel Bibury
- The Swan Hotel Bibury, Cotswolds