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“Execellant central destination”

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Holiday Inn Express Cheltenham
Ranked #12 of 22 Hotels in Cheltenham
North York Moors National Park, United Kingdom
Level Contributor
154 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Execellant central destination”
Reviewed 20 September 2011

Centrally located. Free breakfast is more than adequate. Comfortable bar for socialising. Good rooms. Reception staff very helpfull.

Room Tip: priority club special quiet floor
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshireLass4843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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669 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
borders
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 14 September 2011

we stayed overnight on our way to Dorset.
reception staff excellent-room we had overlooked a coutyard and was VERY quiet. Clean and comfortable. Over the road was the Brewery complex where we ate at Franky & Benny's
Breakfast was basic -we don't normally have a cooked breakfast-maybe if the hotel offered grilled bacon instead of sausages we would have had cooked.
overall the hotel fitted the bill perfecly
Parking at NCP cost £9 but I think you can scout around and park in the street

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank tog3878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
2 reviews
Reviewed 13 September 2011

It is in the Cheltenham. Approximate 200 miles from Heathrow Airport.
Good in the center of the city, markert is near, restorents are near.shopping mall is also near.
Hotel is tied up with different nearer restorents where you could get good discounts.
All immediate necessary facilities are available like complementory breakfast,Loundry,Wake up call,etc.
Easy to see the city.

Room Tip: All rooms are A/C with heater and good so you can choose any one you want.
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  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank bharatbadera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 September 2011

As HIE hotels go, this one is pretty average, nothing more, nothing less. On the plus side:
- clean
- Ronseal (does what it says on the tin, if you've stayed in a HIE before, you know what to expect)
- Good location to get into town
- Brewery complex across the road - cinema, food venues etc
- free use of Fitness First in the brewery complex
- free paper

On the minus side
- Room facilities pretty basic at best (missing trouser press!)
- There's not a discernible difference between rooms if you are a priority club member or not
- Breakfast is pretty low quality, as others have mentioned
- Staff well meaning but not exactly blinding
- Use of internet is extortionate, for no good reason

If you need to be in town on the cheap, then this is probably a good bed, but I think there are better places around. Add £10 to your bill if you need car parking!

Room Tip: Become a priority club member - get a discounted drink out of it
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  • Stayed September 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 September 2011

I stay in hotels a lot on business, I found this hotel overpriced.

The shower in the room, took an hour to drain, so you could only take a 2 min shower or the tray would overflow!!

I asked about wifi and was told it was £6 for an hour or £15 for 24hrs, come on everywhere give you free Internet these days.

Buffet breakfast was not good.

A poor show.... Would not stay in a holiday inn again

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mattlloyd2173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 September 2011

This is another great hotel in the Holiday Inn Express chain. It's centrally located and, as with all the chain, the rooms are functional with a good shower and complimentary breakfast. The bar area is quite large and the breakfast area is bright and light. There's no carpark on site but the NCP is next door at 9 pounds over night. There is a handy parking bay right outside the hotel for unloading. Considering it's central location we heard no noise in our room. Staff were very helpful and gave us money off vouchers for use at local restaurants. There is also complimentary use of Fitness First.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glad2getaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
241 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 11 September 2011

I stayed at this hotel one night in August, and having stayed at Holiday Inn Express in Europe and North America I felt this one was grossly over priced for what you get, add to that the close on £10 for parking more than 6 hours up to 24 hours the only nearby option for parking the car it makes this hotel, in my opinion, very expensive.
Reception staff were polite, but not particularly welcoming.

I would like to say the breakfast room staff were friendly and helpful.

Why do UK hotels insist on charging for Internet access? I only need five minutes a day to get my e-mail, but I have to pay by the hour. Having stayed at numerous US hotels including at least five Holiday In Express in the last two months where all the Internet access is provided free of charge, wake up UK hotel the 21st century is here Internet needs to be provided like electricity and water, not an optional extra.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cheltenham

Property: Holiday Inn Express Cheltenham
Address: 33 Dunalley Street, Cheltenham GL50 4AP, England
Phone Number:
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#9 Romantic Hotel in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Cheltenham 3*
Number of rooms: 132
Official Description (provided by the hotel):
AWARD WINNER - 'Hotel of the Year 2012' Award!We welcome you to the award-winning Holiday Inn Express Cheltenham hotel, opposite The Brewery complex. This exciting hotel is perfectly located in Cheltenham Town Centre, and is a short journey from Cheltenham Racecourse. Cheltenham is a beautiful spa town located in the heart of The Cotswolds, famous for its horse racing, Regency heritage and architecture. Easy access to the hotel via M5, Junction 10, and 1 mile to Cheltenham railway station and 50 miles to Bristol Airport. Holiday Inn Express Cheltenham hotel offers 132 air conditioned en suite bedrooms with modern facilities including high speed internet access and WIFI. All room rates include Complimentary Continental Buffet Breakfast. Guests have free use of health facilities at Fitness First, along with up to 25% off food at well known branded restaurants opposite the hotel. NCP car parking is available adjacent to the hotel. ***Don't forget to book now for this years Summer Festivals in Cheltenham***. Getting out and about, see Cheltenham, the Cotswolds, Cheltenham Racecourse, the Cotswold Wildlife Park, Westonbirt Arboretum, Sudeley Castle, Slimbridge Wild Fowl Trust and the Forest of Dean. So whether you re visiting Cheltenham for meetings, business or pleasure, you will receive a warm welcome at the Holiday Inn Express Cheltenham hotel. ... more   less 
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Also Known As:
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Cheltenham
Cheltenham Holiday Inn

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