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Holiday Inn Express Cheltenham
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    419 - 424 of 740 reviews
    Reviewed 14 January 2014

    Stayed here with my dad in June and November, on school break. The two single bed room was very comfortable and the bathroom/toilet was really decent. Breakfast (in the price) was okay...too few hot options but the free wifi given to my dad was a huge plus as i could use my ipad as much as i wanted. I enjoyed my stays at this property.

    • Stayed: November 2013, travelled with family
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    1  Thank weeblepimkin
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    KimberleyHIEX, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this reviewResponded 20 January 2014

    Dear Valued Guest,

    Thank you for your kind comments. We are happy to hear that the Free WiFi was put to good use and that you enjoyed your stay. We look forward to welcoming you again soon!

    Many thanks,

    Lucy Hartnell
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 12 January 2014

    We stayed overnight at this hotel on a girlie Christmas shopping weekend.

    Lovely clean, comfortable twin room. All good quality basics you would expect for a good value weekend away.

    The hotel is situated at the 'value' end of town - which is absolutely fine for us... as we enjoy browsing the charity & pound shops on the 5-10 minute walk to the more 'boutique' end of Cheltenham.

    There are a number of eateries just opposite the hotel - which was very convenient.

    We enjoyed our stay - and can recommend it here.

    • Stayed: November 2013, travelled with friends
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    Thank PotDoodle
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    KimberleyHIEX, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this reviewResponded 20 January 2014

    Dear Valued Guest,

    I am delighted to hear that you enjoyed your stay with us and found the location to be an added bonus. We pride ourselves on being able to offer discounts at local restaurants and Housekeeping will be thrilled to hear that their efforts do not go unnoticed.

    Feel free to give us a call on 01242 548 200 to arrange your next shopping trip. We look forward to hearing from you soon.

    Many thanks,

    Lucy Hartnell
    Guest Relations Manager

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 6 January 2014

    stayed one night ,two rooms ,one double,one twin,excellent friendly service even though it was "mad friday" with a christmas party going on, rooms clean and adequate,our two sons had a top floor room with great view. Really good value for money.

    Room Tip: good views from top floor
    • Stayed: December 2013, travelled with family
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    Thank derek w
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    KimberleyHIEX, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this reviewResponded 20 January 2014

    Dear Valued Guest,

    Thank you for taking the time to convey your kind comments regarding your recent experience with us. The team will be pleased to hear that their efforts have been appreciated and you enjoyed your stay with us.

    To guarantee a great view on your next stay, please feel free to contact a member of the team on 01242 548 200.

    Many thanks,

    Lucy Hartnell
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 January 2014

    One Holiday Inn Express is much the same as any other so you know what you are getting: everything is perfectly adequate but you ain't getting any soul or character. If you don't want that, then this is a good place to stay. This used to be the grittier end of Cheltenham but is now gentrified (look at the house prices!). Ten minutes walk gets you to the Promenade and the posh side, another ten minutes to the cafe-society of Montpelier. There is some street parking nearby but not much so you will probably need the NCP carpark.

    • Stayed: June 2013, travelled as a couple
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    Thank cottagegrove
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    KimberleyHIEX, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this reviewResponded 20 January 2014

    Dear Valued Guest,

    Thank you for taking the time to leave feedback. I am sorry to hear that you found the hotel fell short of your expectations. Our team goes out of their way to recognize the reasons behind our guest’s stay with us in order to offer what we believe will optimise their experience and I’m sorry you found this was not the case on this occasion. The area around the hotel is currently undergoing regeneration which we hope will make the area more attractive to all our guests.

    I hope we have the pleasure of welcoming you back to the hotel to provide you with a stay that is truly memorable for all the right reasons.

    Many thanks,

    Lucy Hartnell
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 1 January 2014

    We only stayed for one night but we were very impressed with this hotel.
    Staff polite well turned out and we'll trained.
    Room and bathroom very clean. With all you would expect coffee etc.
    Breakfast excellent with plenty of choice and plenty of seating.
    We'll placed for Central Cheltenham
    Fast check in and out.
    Parking near by.
    We would use Holiday Inn Express again.


    Stayed: December 2013, travelled as a couple
    Thank jacoott
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    KimberleyHIEX, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this reviewResponded 20 January 2014

    Dear Valued Guest,

    Thank you for the wonderful compliments. It is fantastic to hear that you enjoyed your stay with us and we look forward to welcoming you again soon. If we can be of any assistance when making any future bookings please do contact us on 01242 548 200 where a member of our team will be happy to help.

    Many thanks,

    Lucy Hartnell
    Guest Relations Manager

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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