far too many things to mention, but terrible cleaning standard, many broken things:
cracked peeling walls
bathroom extractor fan
disinterested staff, general maintenance was poor, lack of basic facilities you would expect in a hotel/serviced apartment like tea/coffee/sugar. not enough towels, linen change weekly not often enough, no information pack. we were told there was gym membership but not given pass cards despite asking. car park and paths not gritted despite minus temperatures and very icy.
The apartment was very spacious and with a little tlc could be very nice as the location is good.
- Also Known As:
- Douglas House Hotel Cheltenham