Stayed at Central Studios 7 Portland Street over the Bank Holiday weekend - room 16. Very disappointed. Definitely not worth the £279 paid for 4 nights. The place needs total re-decoration. There was no remote control for the TV which was wall mounted high up. Reported to reception on arrival. Was told that they would check with the cleaner in the morning. I spoke to the cleaner in the morning and she knew nothing about it. Went back to reception. Told the remote must have been stolen; not offered a replacement. It was almost impossible to turn the TV on or change channel as there was no chair in the room that I could have stood on. Bed linen was grubby. the mattress was very thin and uncomfortable. Bitten by something in the bed. There was a loud buzzing noise most of the night which kept me awake (maybe A/C). The toilet was opposite so you get the noise of people using it. No hand towels or dryer to dry your hands. Second night reported that the microwave was not working on the microwave setting. This was not fixed. Skirting boards around shower were rotten. The room is over looked by other properties and the car-park. As there were no blinds or net curtains I had to keep the curtain drawn. Carpet in the room and building where stained. Wifi in the room kept dropping connection. Notice that people sat on a dilapidated sofa downstairs to get wifi reception. The Central studios were the only place with vacancies that weekend. Now I know why! I did email to complain but I never received a reply. Left feeling ripped off. One for watchdog I think!
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