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“Warwick Place Cheltenham” 4 of 5 bubbles
Review of Central Serviced Apartments

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Central Serviced Apartments
Norwich, United Kingdom
1 review
“Warwick Place Cheltenham”
4 of 5 bubbles Reviewed 9 August 2013

After a shaky start at Townsend Street, we were sent to Warwick place, this was a lovely apartment, modern very clean and very suitable for 6 persons.
It was walking distance from all the shops,bars,restaurants it also felt very safe with secure parking and coded entry.
All the rooms were to a high standard and we were very happy staying here for a long weekend, the only thing I would say because of the fab location you do get noise but this is something you will have to way up as the location is so good. One other small thing is there was no table in the kitchen/living room not even a coffee table to put your cuppa on a very small thing but something I hope they will soon put right, as it will benefit the owners from having to replace carpets at a later date due to spills!
Again very clean and well maintained and we would stay here again.

Room Tip: Great location just a bit noisy but expected because of the good location!
See more room tips
  • Stayed August 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kerry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    16
    19
    8
    15
    36
See reviews for
22
17
4
13
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Manchester, United Kingdom
1 review
1 of 5 bubbles Reviewed 9 August 2013

Do not settle for this property if booking to stay with Central Serviced Apartments. We arrived and it was actually a terraced house set back from what seemed a very busy road with very limited parking.

Unfortunately there was a catalogue of events which threatened to ruin the weekend. We couldn’t get into the place until 3.45 instead of the 2pm check we were assured of. When we finally got access to the property we entered only for an alarm to sound (which we were not warned of and was a bit disconcerting). We were greeted by a not so nice aroma but continued on in regardless (thinking it could only get better). The kitchen looked ok but on closer inspection was not so clean, especially the cooker hood! The lounge was in need of decoration and repair. Once we raised the metal shutters from the patio doors we saw that the garden was empty (no seating area) except for a broken table laid strewn on the 'patio'. The lounge had a 'dining' table which we tried to extend to seat all of us and found that the extension piece was missing but in its place was bits of old dried food and spillage! We ventured upstairs and found the one and only bathroom for 8 people to share!!!!! The bedrooms were dingy and unkempt with the fittings and fixtures wither broken or falling off. The bedding seemed clean but wasn’t going to stay long enough to find out. We couldn’t believe that this kind of property was rentable. It did not feel secure or safe and I would question whether women should stay there in the future.

Once we finally got over the shock of the place and complained to the staff at the central office we were moved to far superior accommodation and enjoyed a lovely weekend in Cheltenham.

One last thing to mention was that the staff although they dealt with our problem (two chaps in particular was very friendly and helpful) were extremely unprofessional and as business goes could not believe the attitudes which including swearing profusely at one another in front of paying guests!

Please give Townsend place a wide berth it is NOT, I repeat NOT recommended.

Room Tip: Warwick Place is a better option.
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  • Stayed July 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cheltenham hotels

Warminster, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 7 August 2013

We booked this as it looked like it could be a good base for a group of us to meet up. There was an alarm and shutters on the rear french windows with a broken table in the garden. From the front of the apartment, this was not an area that made us feel safe.
The table inside could not seat 8 and when we opened the leaves on the table it was disgustingly dirty.
The sleeping arrangements although it said we could have single beds, it actually meant bunk beds. Not as the picture. The final part was that the fixtures and fittings were in some cases broken and had not been fixed despite cleaners being in (curtain poles falling off the wall, lamp shades ripped and broken, shower hanging down, some walls in need of a paint.
We asked to move as we were unhappy...This apartment is not recommended.

The customer service from some of the staff was very good. They were mostly friendly and helpful and made plans to move us and give us as much information as possible...the only feedback that we would give, there was a ?? saturday girl (young girl approx 16-19) doing some paperwork who was in a hoodie and was swearing and unprofessional and it was her that let the customer services down.

Room Tip: Don't stay here choose an alternative address.
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  • Stayed August 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Rakateer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 August 2013

After reading previous reviews, was slightly nervous about staying here. But was pleasantly surprised. Nice helpful staff. Everything you require from staying in an apartment (glasses, plates, bottle opener, cooker, ect.....) rooms clean and good size. Bathroom very clean plenty of loo roll and plenty of complimentary hand wash and shower gel as well towels (clean and soft). Would recommend and also visit again soon. Ps please use common sense when locating keys for apartment.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 29 June 2013 via mobile

Booked this hotel for our wedding anniversary. No conformation email but instead an email trying to cream more money out of us incase we would like to take advantage of a late check out.
We got into the room after travelling a fair distance and decided to have a quick nap. I was lying in bed to be greeted by a student letting himself in though our LOCKED door. Straight on the phone to the reception and they came round to see what happened. From the off the chap was intent on putting the blame straight on me saying i hadn't locked it properly. I actually run my own locksmith business so im not a moron, it was locked and it failed, simple as that. They said they could move us to another location but it was 10mins out of the town and we were going out in 45mins for a meal. What would they offer as an alternative?....nothing. I asked are you not bothered about your customers and negative reviews to which he replied "Do whatever you like"

Completely ruined our anniversary and they don't deserve to have a business if they run it like that. Listen to the negative reviews and book elsewhere.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Issics1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 March 2013

Worst stay ever . No wifi despite being advertised ended up being double booked so had a mystery person showing up at 11pm at night believing he was supposed to be staying in same place and when complained was cast as my fault? Taxi driver informed me this has happened multiple times people I spoke to were incredibly rude and unhelpful and no offer of refund on apology . If looking for a rubbish stay in a dirty smelly overpriced dive then stay here

  • Stayed March 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank BritTraveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ilminster
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 13 February 2013

There are apartments in several locations around the town.we have stayed at Gloucester Road And Albion Street. The apartments are similarly equipped but for location Albion Street wins hands down. This is perfect for shopping on The Promenade, visiting one of the theatres or local attractions. It is worth phoning the apartments direct to get the best deal as they were offering better prices than the Internet.
The rooms are warm and comfy although the lighting was a little dim! Gloucester Road has more parking but it is a long walk into town.

  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BakersLoafing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Central Serviced Apartments

Property: Central Serviced Apartments
Address: 84 Gloucester Road, Cheltenham GL51 8NZ, England
Region: United Kingdom > England > Cotswolds > Cheltenham
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #30 of 35 Speciality Lodging in Cheltenham
Price Range (Based on Average Rates): £
Hotel Class:4 star — Central Serviced Apartments 4*
Number of rooms: 22
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