We loved the big, comfortable bed, the large room and the pleasant en-suite; we had a wonderful nights' sleep for the weekend that we were there.
However, there were issues: there is nowhere to park if you arrive by car and, if you have a disability, it is difficult to get up and down the porch steps and impossible to get to the basement dining room (or even the basement bedroom if that is what you are allocated).
On entering our room the first thing we had to do was switch off all of the heating and open the window because our room was roasting and the air was too dry.
On struggling down to the basement dining room with the help of my husband on both mornings we were brought coffee instead of our requested tea and the landlady even forgot that she'd taken out breakfast order! When our breakfast finally arrived it was greasy and largely undercooked, including half-raw fried eggs.
We spend several weekends a year in Cheltenham due to family committments, but would not stay here again.
- Official Description (provided by the hotel):
- Very centrally located guest house offering bed and breakfast. We are a modern, cosy guest house within a convenient walking distance to the heart of Cheltenham. Ideal for touring the Cotswolds and close to the Playhouse Theatre and Town Hall. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and 5viajes2012 S.L. so you can book your Bentons Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.