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ei00024

10 out of 10… lovely hotel and staff

Review of No.38 The Park
5.0 of 5 bubblesReviewed 14 May 2024
Amazing stay! Bed was extremely comfortable! And the pillows…wow …
Staff were a credit to the hotel. Could not do enough for us, very friendly and helpful.. 10 out of 10… just a short walk to bars shopping and restaurants..
I would definitely stay here again!
Date of stay: May 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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General Manager, General Manager at No.38 The Park, responded to this review
Responded 16 May 2024
Dear Ei00024,

Thank you for your glowing review! We're delighted you enjoyed your stay with us and found our beds, pillows, and staff exceptional. We look forward to welcoming you back for another wonderful experience in the future!

Kind regards,

Remigiusz Wintoniak
Deputy General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (469)
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Traveller rating
336
78
30
16
9
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Traveller rating
336
78
30
16
9
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All reviews sister hotel excellent room pittville park little touches dyson fan great boutique boutique hotel bath products double shower beautiful hotel roll top bath breakfast was delicious lovely touch rainfall shower town centre stayed here for one night limited parking
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5 - 10 of 469 reviews
Reviewed 13 May 2024

This is a very good hotel that has quirky rooms and a really excellent vibe. From the moment you book, to the moment you leave nothing is too much trouble. Superbly outfitted rooms that are well maintained and clean. We had a roll top bath that was luxurious. The hidden gem at No.38 is the restaurant which is outstanding. If this restaurant were in my home town it would be full every night of the week. The restaurant has a superb feeling and lovely staff who bend over backwards to make your meal special. we had breakfast, which was very good and dinner which was outstanding.

Room tip: Don't miss out o the restaurant in the evening - It is outstanding.
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ropo_London
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at No.38 The Park, responded to this reviewResponded 14 May 2024

Dear Ropo,

Thank you for your recent review of No.38. We're thrilled to hear that you had such a fantastic experience with us and you liked every aspect of your stay from the quirky rooms to the outstanding restaurant.

Your kind words are greatly appreciated and will be shared with our team, especially our restaurant staff, who will be delighted to know they made your dining experience special.

We look forward to welcoming you back to No.38 soon!

Best regards,

Remigiusz Wintoniak
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2024

What a wonderful experience in Room Number One! Called Outstanding .. and indeed it was. Giant bathroom and double wet room and sumptuous but cosy furniture. Bed so comfy and the pillows were generous with beautiful bedding. Lovely touches like Hotel Chocolat Velvetiser, complimentary port and shortcake. Dyson hairdryer! Had meal in the evening with my family.. nothing too much trouble and the food was divine. Served from a busy but clearly organised kitchen .. compliments to the chef!
Will definitely be coming again here. Thank you.
All the staff were wonderful. Luca was very welcoming when we arrived and made us feel at home immediately.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PamelaJoanS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at No.38 The Park, responded to this reviewResponded 13 May 2024

Dear Pamela,

Thank you immensely for taking the time to share your glowing review of your recent stay in our outstanding rooms. I'm thrilled to hear that your experience surpassed your expectations and was truly outstanding.

Our team takes immense pride in curating memorable experiences for our guests, and it's delightful to know that you found every aspect of your stay to be exceptional. From the spacious and luxurious amenities to the delightful culinary offerings, it sounds like you and your family had a fantastic time.

I'll be sure to pass along your kind words to our entire team, especially Luca, who made sure your arrival was warm and welcoming.

We eagerly anticipate your return visit, and please do not hesitate to reach out if there's anything we can do to make your next stay even more extraordinary.

Warm regards,

Remigiusz Wintoniak
Deputy General Manager

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Reviewed 4 May 2024

We have stayed here before when racing at Cheltenham. It is a very comfortable hotel - wonderful beds (pillows and duvets are of the best) and the food is excellent.
We have just had an electric car and we were able to charge it up in the car park which was a bonus.
Roxane was wonderful - very welcoming and efficient
We will definitely be back!

Room tip: There is parking in front of the hotel but it is limited so get there early!
Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Grenadaphile
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at No.38 The Park, responded to this reviewResponded 10 May 2024

Dear Grenadaphile,

Thank you for your kind words and for choosing to stay with us again during your time in Cheltenham. I'm thrilled to hear that you found my hotel comfortable, with excellent food and amenities.

I'm glad I could accommodate your electric car charging needs during your stay. It's wonderful to know that Roxane provided you with a warm welcome and efficient service.

I can't wait to welcome you back for another enjoyable stay in the future!

Kind regards,

Remigiusz Wintoniak
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2024

Very enjoyable stay! Nice neighborhood location in walking distance of many shops and places to eat. Megan and the other staff members were cheery and helpful. Ate breakfast and dinner in the restaurant both days and the food was great. Thanks for taking care of us!

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gary T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at No.38 The Park, responded to this reviewResponded 5 May 2024

Dear Gary,

Thank you kindly for your perfect score and such a positive review. I am glad to hear that our restaurant made a good impression on you both in the morning as we as evening. It also good to hear that my team, especially Megan looked after you well.

We hope to have an opportunity to welcome you back in the hotel for another enjoyable stay!

Kindest regards,

Remigiusz Wintoniak
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2024

Just returned having spent 2 nights at no.38 The Park .
Wonderful small ,intimate hotel , impeccably and thoughtfully designed with great attention to detail .The beds are so comfortable affording a super nights sleep . The breakfasts were excellent and varied and cooked to perfection.
The staff are friendly , helpful and most accommodating. Nothing was too much bother . A thoroughly enjoyable stay

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vermeerLeicester
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at No.38 The Park, responded to this reviewResponded 3 May 2024

Dear Vermeer,

Thank you for taking the time to share your feedback following your recent stay at No.38 The Park. I am are thrilled to hear that your experience with us exceeded your expectations.

It's heartening to know that you found our hotel to be intimate and impeccably designed, with attention to detail evident throughout. We understand the importance of a restful night's sleep, and we're delighted that you found our beds to be so comfortable.

Our team takes great pride in delivering outstanding service, and your compliments about our friendly and accommodating staff are truly appreciated.

We're also pleased that you enjoyed our varied and delicious breakfast offerings. Providing a memorable culinary experience is an essential part of the No.38 The Park experience, and we're delighted that you found our breakfasts cooked to perfection.

Thank you once again for choosing to stay with us. We look forward to the opportunity to welcome you back for another exceptional stay in the future.

Warm regards,

Remigiusz Wintoniak
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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