We booked a double classic room direct with the hotel which, by paying a month in advance, was just £73.50 - really excellent value. Our room and bathroom were immaculate and looked as if they had recently been refurbished. The room wasn't large but it was comfortable and complete with a desk and an armchair and side table. The view over rooftops wasn't pretty but it meant the room was away from traffic and therefore very quiet.
There was an iron and ironing board, lots of hangers, an amenities tray and nice fluffy white towels in the bathroom. My only minor gripe was that the washbasin didn't have a grating (I believe this is the case with the basins in much of the hotel) which means it would be very easy to lose a ring or other small object so be careful!
Another reviewer has correctly commented that the Mercure website map is wrong and very misleading, however our satnav did guide directly us to the hotel without a problem.
The breakfast buffet at £15.50 per person was not particularly cheap but there was lots of variety and you could also order additional dishes from the kitchen.
This is a very English, slightly old-fashioned/traditional hotel in an excellent location in the town. There's a large carpark for which the charge is £10 per day. When we checked out and my husband pointed out to the receptionist (who, incidentally was very pleasant and efficient and spoke perfect English) that she hadn't charged us for this, she actually waived the charge altogether.
Altogether we found this an excellent value hotel and would certainly stay there again if we visit Cheltenham.
- Official Description (provided by the hotel):
- Upscale hotel in the city centre with 84 ensuite rooms. One of the first purpose hotels in Europe in 1838 fully refurbished. Easy access via M5, 1 mile to Cheltenham railway station, Cheltenham race course all festivals within a short stroll. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. Award winning Napier Restaurant, Gold Cup Bar gin bar and Lounge, Free WiFi internet (public areas and most rooms). Free access to offsite local leisure club. 24 hour room service. Large car park with pay parking (12 GBP/24 hours). Part of Accor Hotels - Mgallery Collection ... more less
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- Also Known As:
- Queens Hotel Cheltenham
- Mercure Cheltenham