GOOD: Superb location, very friendly staff, very clean, excellent catering (we had breakfast, lunch and dinner there over three days and all were very good), good large meeting hall (our business meeting had 50 delegates - all accommodated well), lift working well, nice lounge for guests (when free), car park (at additional cost). NEEDS ATTENTION: The decorative state of our room can only be described as shabby; peeling paint, wallpaper becoming detached from the wall in places. Air conditioning was broken (and obviously had been for a long, long time). Room was like an oven when we checked in. Quality of the mattress was also awful. (We have slept much better in Travelodges and Premier Inns!) Reported air conditioning was broken on the first day but nothing at all had happened by the time we checked out. Also no leisure facilities (pool, gym sauna etc) at all. (The city needs to chuck the bureaucrats out of the Town Hall (just across Imperial Gardens in front of the hotel) and turn this into a first rate leisure centre which guests from top hotels can access at no (or considerably reduced) cost).
- Official Description (provided by the hotel):
- Upscale hotel in the city centre with 84 ensuite rooms. One of the first purpose hotels in Europe in 1838 fully refurbished. Easy access via M5, 1 mile to Cheltenham railway station, Cheltenham race course all festivals within a short stroll. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. Award winning Napier Restaurant, Gold Cup Bar gin bar and Lounge, Free WiFi internet (public areas and most rooms). Free access to offsite local leisure club. 24 hour room service. Large car park with pay parking (12 GBP/24 hours). Part of Accor Hotels - Mgallery Collection ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Southall Travel, Booking.com, Hotels.com, Prestigia, TripOnline SA, Expedia, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your Queens Hotel Cheltenham MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Queens Hotel Cheltenham
- Mercure Cheltenham