Read lots of reviews on this hotel and a very mixed bunch indeed, even the tips on which room to stayd car parking fees.
So after spending 2 nights there thought it fair I should give my viewsnd I must say I was very pleased overall!
Stayed with 3 other sets of guests and hotel arranged for us to have rooms all close together which was good. Our room was to the inside view of hotel which meant we looked out over the air con units etc. but can honestly say we did not get any noise from any of the mechanical units so no problem sleeping. Our friends who overlooked the street did have noise problems however due to traffic and pedestrian talking well into the night. So as we were only using as a sleeping base go for an off street view.All parties rooms were on third floor.
Rooms were clean comfortable and good value for the stay with aircon that worked well in our room as I do like it down to about 19 degs.
Bed in our room was very soft whereas I like a firm bed, but friends had a hard bed whereas they prefer soft, so luck of the draw on that one!
Breakfast was buffet style with extras such as kippers and egg choices cooked to order. Was one of the best breakfasts I have been offered in a chain hotel so no complaints there.
Had evening meal there which again was fine although wine charges a bit steep.
Staff were all helpful and smiling and were happy to assist if needed, including bringing fresh milk to room when we ordered, and it didnt take long to arrive.
Parts of hotel are looking slightly worn but overall it is clean and tidy.
Only down side was a hen party that were staying at hotel and were on same floor as us they were obviously enjoying theirselves but think hotel should put them close to lift or on lower floors as when they are running through corridors and talking in load drunken voices at 2-3 in the morning it does disturb you somewhat whereas if they were close to lift they would not have to find their way through the whole floor of hotel!
Would I stay here again YES and would ask for room at top with inside view away from road.
- Official Description (provided by the hotel):
- Upscale hotel in the city centre with 84 ensuite rooms. One of the first purpose hotels in Europe in 1838 fully refurbished. Centre of town, easy access via M5, 1 mile to Cheltenham railway station, Cheltenham race course all festivals within a short stroll. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. Award winning Napier Restaurant, Gold Cup Bar gin bar and Lounge, Free WiFi internet (public areas and most rooms). Free access to offsite local leisure club. 24 hour room service. Large car park with pay parking (12 GBP/24 hours). Part of Accor Hotels - MGallery Collection ... more less
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- Also Known As:
- Queens Hotel Cheltenham
- Mercure Cheltenham