I lived in Cheltenham for 3 years in the 70s when at college. This hotel was "the" place to stay but I could not afford it then. I took my mum recently for her 86th birthday treat. When I made the booking I mentioned it was her birthday and the lady said they would try to do a little something. Luckily I did not mention this to my mum as nothing was done. I had hoped there would maybe be 2 little chocolates or some small gesture in the room. I also went to great lengths to ask for a twin room and a walk in shower as she struggles to get into a bath to shower. On arrival we were greeted well and given our key cards. Our room had a king sized bed!!! I shot down to reception where I was told it was an easy fix as they could split the beds and remake which they did when we went out for a walk. I think the biggest disappointment though was the breakfast which at £15.50 should be of a higher standard. The hot food was under hot lights but the food was warm at best. It reminded me of The Holiday Inn Express breakfast I have had but I only pay half the price for the room with breakfast included. We had a nice drink in the bar at the back of the hotel where we were made to feel very welcome. The highlight of our weekend was our meal at Brasserie Blanc which is part of the building but accessed from the road. The service, food and atmosphere was all first class and the set menu is excellent value for money. I did ask the waiter if the chef at Brasserie Blanc could pop into The Queens and cook my breakfast!!!!
- Official Description (provided by the hotel):
- Upscale hotel in the city centre with 84 ensuite rooms. One of the first purpose hotels in Europe in 1838 fully refurbished. Easy access via M5, 1 mile to Cheltenham railway station, Cheltenham race course all festivals within a short stroll. 50 miles to Bristol airport. Meeting room suite (natural light) for 100 people, perfect for weddings, celebrations, meetings or events. Award winning Napier Restaurant, Gold Cup Bar gin bar and Lounge, Free WiFi internet (public areas and most rooms). Free access to offsite local leisure club. 24 hour room service. Large car park with pay parking (12 GBP/24 hours). Part of Accor Hotels - Mgallery Collection ... more less
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- Also Known As:
- Queens Hotel Cheltenham
- Mercure Cheltenham